Business Analyst, Digital Transformation

Business Analyst, Digital Transformation

Requisition # 2324-49-2417572

Job Location Canada-British Columbia-Vancouver

Additional Location Details Hybrid Work Options

Job Stream Information Systems

Job Type Permanent,Full-Time

Number of Positions 1

Start Date of Employment ASAP

Posting Date 15-May-2024

Travel Required Not Required

Educational Requirements Bachelors Degree

Languages Required English

Job Description

What we do

At BC Children’s Hospital Foundation, we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation center.

Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our work forward to power the possible.

What you’ll do

As part of our Digital Transformation Program, we have identified the need to hire a talented Business Analyst who will help us advance our digital transformation efforts. In this newly created role, you will report to the Director, Information Technology and will support and lead digital and process improvement projects within the digital transformation program.

With the focus of this role being on digital and process improvement projects, experience and expertise in digital transformation concepts, process streamlining and automation technologies is required. In this role, you will also act as the project manager for some assigned projects – experience in project management, change management and the ability to communicate effectively with staff across all levels will be important.

More specifically, as the Business Analyst you will:

• Contribute to the development of a comprehensive digital transformation strategy aligned with BCCHF's strategic objectives.
• Assess, select and manage the implementation of cutting-edge technology that enhances operational efficiency and personalize donor experiences.
• Leads the collection of requirements for digital and process improvement projects using various methods (e.g., workshops, interviews, surveys, etc).
• Manage digital and process improvement projects plans, requirements, project teams, and communications to drive successful outcomes and deliverables.
• Act as liaison between BCCHF and third-party vendors for RFPs, development requests and the implementation of solutions.
• Analyze existing business processes to identify inefficiencies and areas for improvement; work with process owners to develop optimization strategies.
• Develop process maps, flowcharts, and other visual representation to document current and future state processes.
• Identify opportunities for innovation and continuous improvement to drive the organization's digital maturity.
• Help foster a culture of adaptability and digital literacy throughout the organization.
• Contribute to the development of a robust project management framework for digital initiatives, ensuring timelines, budgets, and quality standards are met.
• Contribute to the development and implementation of a comprehensive change management framework to facilitate a smooth transition to new digital processes and new technologies.

What you bring

We understand that no single candidate will perfectly meet all the qualifications outlined for this job posting. The following highlights the qualifications we consider important for a candidate to bring to the position or to develop while in the role.

• Bachelor's degree in a relevant field such as Information Technology, Computer Science, Business Administration, or a related discipline.
• Additional education/experience that would be considered assets include:
  • Certificates in Business Analysis, Change Management and Project Management such as CBAP, CCBA, Prosci or PMP
  • Familiarity with Lean or Six Sigma methodology
  • Work experience in the nonprofit sector
  • Prior experience working on digital transformation programs
• Demonstrated experience delivering digital and process improvement projects from conception to implementation, ensuring timelines and objectives are met.
• Ability to identify opportunities for process improvements via process changes or automation; demonstrating experience in process mapping.
• Demonstrated expertise in developing and implementing change management strategies to facilitate seamless organizational transitions.
• Strong history of effectively communicating with and influencing senior leaders, department heads, and cross-functional teams.
• Excellent listening and questioning skills, combined with the ability to interact with a diverse group of employees in a respectful manner, determine problems and apply appropriate solutions.
• Proficiency in project management methodologies to oversee the successful implementation of digital initiatives.
• Strong verbal and written communication skills to convey digital strategies, progress, and impacts to various stakeholders.
• Skill in fostering collaboration and building strong relationships across departments and hierarchical levels.
• Critical thinking skills to address challenges that may arise during the transformation process.
• Diplomacy and negotiation skills to navigate resistance to change.
• Embody our values – Think Big, Lead with Heart and Step Up. 

What you can expect

As part of enabling the kind of culture and values that power the possible, we’re committed to supporting our team members in their health, well-being, and career growth. We offer a robust total rewards package that includes a competitive base salary, additional variable pay, a defined benefit pension plan and top-notch health and dental benefits. You’ll also receive perks like a hybrid work environment, a nine-day fortnight schedule, generous vacation and a commitment to professional development.

The hiring range for this position is between $85,000 and $97,200; you will be eligible for annual salary increases based on performance and will have the potential to earn up to the current maximum for the role of $102,000. At BCCHF, we are committed to ensuring that compensation is fair and equitable. Your placement in the hiring range will be dependent on factors such as experience, relevant skills and qualifications, and internal equity.

As an organization who advocates for child health, we have implemented a mandatory vaccination policy requiring that all employees who work for BCCHF must be fully vaccinated against COVID-19. Reasonable accommodations will be made upon request should there be a need for an exemption based on the BC Human Rights Code protected grounds; these will be reviewed and discussed on a case-by-case basis.

Join Us

We exist to power the possible. And that permeates every action we take. As a team, we push ourselves to: think big in how we boldly envisioning the future; lead with heart in how we listen and engage with others, and step up in how we are accountable to ourselves, each other and our shared cause.

We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for 15 years in a row.

BCCHF invites and encourages all qualified individuals to apply. As an organization committed to fostering an inclusive workplace that reflects the diversity of the communities we serve and support. We welcome individuals whose lived experiences may further contribute to the rich diversification of skills, knowledge, and backgrounds at the Foundation.

Seem like the right place for you? Join us and help kids shine. This posting will remain open until filled.