Business Optimization Lead

Salary :

$50 - 65 hourly

Company : Releady

Job Type : Full Time

Toronto, Canada

Job Description - Business Optimization Lead

OVERVIEW

We are seeking a Business Optimization Coordinator to join a major financial institution. This position supports business leads across a range of initiatives tied to service delivery, onboarding, AI enablement, and documentation processes. The successful candidates will coordinate project activity, engage stakeholders, and help ensure initiatives run smoothly, without requiring deep technical delivery or large-scale stakeholder management experience. This is a strong opportunity for someone looking to build their career in a banking environment.

Pay Rates:

$50-$65 / hour

RESPONSIBILITIES

Support business leads across one or more of four initiative pillars: service optimization, onboarding, AI enablement, and documentation/agreements

Coordinate meetings, workshops, and cross-functional touchpoints to keep initiatives on track

Engage the right internal stakeholders and ask the right questions to move projects forward

Prepare high-level project summaries (objectives, benefits, status) to support business leads in executive-facing conversations

Track project activity and help identify and flag risks or roadblocks

Assist with coordination of smaller initiatives that may not require a dedicated project manager

Collaborate closely with the PMO team as needed on initiatives requiring formal project management support

QUALIFICATIONS

3–5 years of experience in project coordination, business optimization, or a related delivery-support role

Strong organizational skills and comfort coordinating across multiple stakeholders and functions

Clear communicator, comfortable summarizing project status for leadership audiences

Banking or financial services background is a plus but not required

Familiarity with tools such as Visio, Confluence, Jira, or Power BI is beneficial but not required

PMP, Prosci, or similar certifications are an asset but not a requirement

Comfortable working in a hybrid environment with occasional in-office attendance for workshops and team sessions

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

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Business Optimization Lead

Job Description - Business Optimization Lead

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