Business Systems Analyst

Location Address: Hybrid - Toronto – 1 every 2 weeks – Thursdays

Contract Duration: ASAP to Oct 31, 2024 – approx. 4.5 months

Possibility of extension & conversion to FTE

Number of Positions: 1

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Reason: Additional Workload



Typical Day in Role:

• Analyze and develop technical requirements based on solution documentation

• Ensure integrity of business and technical requirements in end-to-end customer journey

• Drive joint application design solutioning sessions with our architecture, development and security architecture teams that inform high-level estimates for large and medium sized incoming initiatives

• Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequence diagrams, cheat sheets, etc., whatever is suitable – to meet development and stakeholder needs

• Maintain and curate content in centralized Confluence / SharePoint sites for the team.

• Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams

• Create, refine and maintain product backlog and associated deliverables, release backlog with forecasted delivery timelines

• Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)

• Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better

• Contribute to a collaborative team environment by information sharing and team cooperation

• Demonstrate strong personal values and a commitment to our mission and customers



Candidate Requirements/Must Have Skills:

1) 5+ years of experience as a Business Systems Analyst in a challenging IT system solution agile or lean environment

2) 3+ years’ experience with Web Services- combined experience with the following: RESTFUL / SOAP (XML & JSON)- OpenAPI, OAuth2.0, Postman (please list which)

3) 3+ years’ experience utilizing Atlassian suite of tools including JIRA, Confluence

4) 3+ years’ experience with microapps and Microservices architecture



Nice-To-Have Skills:

1) Experience with Swagger documentation



Soft Skills Required:

• Analysis, logical thinking and problem-solving skills

• Notice all the little details for every document / requirement / conversation that comes across you, and it drives you crazy that others cannot keep everything consistent

• Do good work, and lots of if; the drive to deliver quality work is just a part of you

• Able to simplify complex situations and navigate ambiguity



Education:

Engineering or Computer Science or technical degree preferred



Best VS. Average Candidate:

Ideal candidate is hands-on in understanding and resolving inconsistencies on the requirements; thinks outside the box and takes initiative in investigating and resolving problems; strong with mobile platforms and API integration knowledge



Candidate Review & Selection

MS Teams Video Interviews

1st technical interview 1 hour with BSA lead and other team member(s)

- Technical knowledge questions, and some scenario questions

2nd HM Interview 30 minutes



Hiring Manager’s availability to interview: ASAP – HM back after May 27th but team will help with interviews and reviewing