The Business Technology Lead is responsible for evaluating, selecting, and delivering technology solutions that address business-identified needs across the organization.
This role operates as a blend of Business Analyst (30%) and Project Manager (70%), working closely with business units to understand requirements, assess solution options (internal systems vs. external vendors), and lead end-to-end implementation.
This role focuses on translating business requests into structured solutions and ensuring successful delivery through internal teams and third-party partners.
Reporting to the IT Director, the Business Technology Lead ensures that initiatives are well-defined, properly scoped, and executed efficiently, while aligning with organizational standards and priorities.
Key Responsibilities
- Partner with business units to intake, clarify, and document technology requests
- Translate business needs into structured requirements and solution options
- Assess feasibility using existing systems, new tools, or external vendors
- Develop clear business cases, timelines, and implementation approaches
- Lead end-to-end delivery of technology initiatives from intake through implementation
- Manage scope, timelines, risks, and stakeholder expectations across multiple concurrent projects
- Coordinate internal resources and external vendors to ensure successful delivery
- Ensure solutions are implemented on time, within scope, and aligned with requirements
- Research, evaluate, and recommend external vendors and solutions where appropriate
- Lead vendor selection processes including demos, RFPs, and contract alignment
- Manage vendor performance and hold partners accountable for delivery outcomes
- Ensure solutions are adopted effectively through structured rollout and training
- Partner with business leads to embed new processes into day-to-day operations
- Ensure appropriate documentation, communication, and rollout planning
- Work with leadership to prioritize initiatives across the organization
- Ensure each project has clearly defined goals, expected outcomes, and accountability
- Monitor progress and provide regular updates to stakeholders
- Conduct post-implementation reviews to assess impact and identify improvements
Desired Skills and Experience
- Minimum 3-5 years experience in a similar role
- Proven experience delivering technology or business system implementations
- Strong project management skills with experience managing multiple initiatives
- Ability to translate business needs into practical technology solutions
- Experience working with external vendors and SaaS solutions
- Strong stakeholder communication skills
- Experience with change management and user adoption
- Familiarity with AI, automation, and modern business tools is highly recommended