CA- Bilingual Telephone Adjuster

Why Crawford?

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

What We Offer

- Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more. - Ongoing training and development. - Agile working environment with options forremote, in office or hybrid work arrangements. - Dress for your day policy promoting a relaxed dress code. - Career advancement potential locally, nationally, and internationally. We have more than 700 locations in 70 countries.

Position Summary

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We are currently recruiting for a Bilingual Telephone Adjuster to join our team Remotely in Canada. The successful candidate will evaluate minor claims through telephone investigation and negotiates settlements in accordance with provincial licensing restrictions and requirements. 

Responsibilities

• Investigation, collection, and analysis of claims information


• Examine policies and settle claims while maintaining claims costs and abiding by provincial licensing regulations


• Maintain accurate and detailed records


• Maintenance of accurate billing records.


• Work with manager to maintain client relations.

Requirements

• Completion of C11 - Principles and Practice of Insurance


• Bilingual (French, English)


• 2 years of technical experience in an insurance claims environment,


• Willing to work in Atlantic hours.


• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset


• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims


• Proficient in maintaining accurate and detailed activity, transaction and reserve records


• Advanced computer skills including Office 365 and Windows 10


• Excellent communication skills


• Must be a team player with a strong commitment to quality and customer service

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email [email protected] as soon as possible to make appropriate arrangements.

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