Call Centre Service Representative

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Call Centre Service Representative

Apply locations Coquitlam, British Columbia time type Full time posted on Posted 2 Days Ago job requisition id R17362

GFL Environmental is looking for a Call Centre Service Representative to join our team in Coquitlam, British Columbia!

At GFL our goal is to invest in our people and provide opportunities to grow for life!

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green”—a name that unites us all under our shared purpose: making our customers and communities Green for Life!

Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

The job:

The Call Centre Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.

Benefits: Competitive benefits plan, including:

• Retirement Saving Options, for future financial security
• Prioritized orthodontic and vision coverage
• Life Insurance
• 10 days of annual paid vacation

A day in the life* of a Call Centre Service Representative:

• Arrive at the work station that services inbound calls and customers emails for multiple divisions within GFL.
•  Field emails and customer inquiries with a solutions oriented attitude and display your ability to multitask
• Perform assigned tasks, which may include:
  • Customer follow-ups and call-backs
  • Email follow-ups
  • Payment requests
  • Run credit checks on new customers
• Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers.
• Complete other responsibilities, as requested by management

*schedule may vary depending on the day-to-day, start time, etc.

About GFL

Other advantages to working at GFL:

• A network of 20,000+ employees across North America
• Diverse career pathways and internal growth opportunities
• Increased sustainability of your community, through the Full Circle Project
• Activity in a publicly traded company (on NYSE & TSX)

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Current GFL Employees

If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub .

Welcome!

At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us.

At GFL, growth isn’t just for our business—it’s for our people.

Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey.

We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.

With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.

We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way.

Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.

GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.

Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.

Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

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