Canada Branch Inside Sales Manager

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

Primary Duties and Responsibilities

• Ability to coach and drive sales team to company’s goals. 


• Motivating employees and maintaining a high level of morale. Implement team building strategies.


• Proactively monitoring sales activity and efforts among assigned sales team ensuring that the quantity and quality of sales effort meets company expectations. Positively impacts the performance of individual sales team members by supporting and demonstrating system, tools, reports, training programs, productivity initiatives, and customer communication methods.


• Identify areas for personal and career development among sales associates working to improve individual capabilities through coaching, development and training 


• Follow, train and promote all company policies and procedures to employees


• Prepare sales plan addressing our KPI’s. Monitors performance to ensure that established goals and objectives are met 


• Manage vendor/rep relationships at the branch level 


• Build relationships with corporate personnel 


• Establish and maintains contact with suppliers and build the relationship.


• Conducts quarterly business plans with strategic suppliers. 


• Attract, hire, train, develop, motivate, mentor and manage a sales team.


• Devise and implement team building strategies


• Create strategies to achieve an annual sales budget


• Ensure that customer orders are processed correctly and timely 


• Work together with corporate personnel to ensure a positive customer experience


• Have regular communications with employees to review information relating to customers, markets, competitors, and our supplier partners.


• Practice and promote RS Americas’ five behaviors of working together, customer focused, dynamic, high performance and respect with sales team, customers, and manufacturing partners.


• Present a professional image at all times.

Qualifications and Experience

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


• 2-3 years in related business


• Past management training and history of managing people


• Good communicator both orally and in written. 


• Proficient in Microsoft and other computer related skills


• SAP experience a plus


• Experience with Salesforce CRM

Equal Employment Opportunity
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

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