Careers at CMHC: Specialist, Software Engineering (D365 CRM)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.


• Annual individual performance bonus.


• Group insurance coverage to support your well-being from day one.


• Support towards your personal and professional growth with training, mentorship and more.


• An inclusive workplace culture and environment.

About the role

Join the Business Solutions Engineering team, in the Specialist, Software Engineering (Microsoft Dynamics 365 CRM) position, where the next generations of software applications are being developed to enable CMHC to achieve its mission. In this role, you will be responsible for the design and implementation of innovative software solutions. You will act as a point of contact for all stakeholders to ensure business requirements are understood and met, all while supporting continuous improvement through CMHC’s CRM platform.

This is a temporary position of a duration of 15 months. 

What you’ll do: 

• Engage with clients to assess system needs, document processes, and recommend solutions with impact analysis


• Design and implement Microsoft Dynamics CRM solutions


• Develop and customize plugins to extend platform functionality


• Configure CRM components (forms, entities, fields, workflows, business process flows)


• Build integrations with internal systems (e.g., D365 Finance) to ensure data consistency


• Implement security controls to protect data and ensure compliance


• Produce and maintain technical specifications and documentation


• Support application maintenance, reporting, and full SDLC delivery through to production deployment

What you should have:

• A bachelor's degree in Computer Science, Data Science, Information Management, or a related field. An equivalent combination of education and/or experience may be considered.


• A minimum of 5 years of experience programming, developing, and implementing business applications. 


• Expertise in implementing and customizing Microsoft Dynamics CRM solutions. 


• Expertise with cloud-based systems (SaaS, IaaS, PaaS).


• Project experience with end-to-end solution implementation, including planning, estimation, and solution architecture.


• Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, DevOps.


• Strong interpersonal and business competencies, including teamwork, communication, presentation, and negotiation skills.


• Bilingualism is an asset (French and English).

Technologies:
 

• Relevant experience with Microsoft Dynamics CRM 365.


• Develop code using Visual Studio, .Net Development (C#), JavaScript, SQL to customize Microsoft Dynamics CRM solution.


• Web front end development HTML, CSS.


• Source code management and DevOps with Azure DevOps and Git.


• Experience working with cloud platforms (Azure is preferred).

It would be great if you also had:  

• Graduate degree or certificate in Computer Science, Data Science, Information Management, or a related field.


• Certification in Microsoft Dynamics CRM 365.


• Experience with Microsoft Power Platform (Power Apps, Power BI, Dataverse etc.).

Posting closing date: Note, the competition will remain active until filled. 

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion 

What happens after you apply 

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process.  If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!