Case Coordinator

Position Overview

The Case Coordinator will determine program eligibility and assess the need for care at home or in a personal care home for the elderly or infirm adult. He/she will coordinate the delivery of a broad range of professional and non-professional services based on the Case Coordinator Guidelines. Acts as a liaison and maintains communication with agencies and facilities involved with the client group.

POSITION DUTIES AND RESPONSIBILITIES:

• Receives referrals and proceeds with assessment of client and family to determine care needs related to Home Care.


• Performs assessment and prioritization of patterns/needs.


• Establishes appropriate discipline coordinator.


• Develops a plan of care for Continuing Care Program including statements of client need, objectives, service provision and evaluation criteria.


• Takes responsibility for implementing and coordinating care plan, which may include initiating medical rehabilitation and consultative services as necessary to meet client needs.


• Provides professional intervention where appropriate through professional counseling/teaching/guidance/crisis intervention, etc.


• Maintains current case count: ensures proper submission of statistics.


• Plans and organizes work schedule and manages caseload demands effectively.


• Utilizes consultation and supervision.


• Gathers data regarding resources and resource needs related to caseload/community.


• Participates with other staff in interpreting the program and resources provided through the Continuing Care Program to the public and/or other agencies.


• Takes initiative to establish and maintain liaison with the local health care services and the informal community resource network.


• Participates in educational development when required of new staff, students and related to the program.


• Keeps current developments within own discipline as these relate to the Continuing Care Program.

Experience

• Two years directly related community experience preferred.


• Previous experience as a Case Coordinator in Community Health Services preferred.


• Experience with EFT implementation considered as asset.

Education (Degree/Diploma/Certificate)

• BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD or related health/human service degree required.

Certification/Licensure/Registration

• Valid driver’s license and a vehicle.


• Licensure/registration as per professional designation required.


• If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications and Skills

• Knowledge and experience with computers required.


• Effective oral and written communication skills.

Physical Requirements

Not Applicable