Case Manager

Position title: Case Manager

Job type: Permanent, full-time

Reporting to: Manager of Housing Programs

About us:

We open doors for youth and prevent adult homelessness. We serve at-risk youth experiencing homelessness, aging out of care, or fleeing violence in the home. Young adults who need a place to call home and people who believe in them. We offer safe housing, community, and support to help youth make healthy choices and shift toward a brighter future.

Position Overview:

The Case Manager position will develop a comprehensive support program for youth across Threshold programs. The goal of the program is to build protective factors and mitigate risk factors for youth through building trust, self-esteem, a sense of connection to the community, and by reducing social isolation. The Case Manager leads the coordination of case plans and works with other program staff to ensure consistency and follow-through. Case Managers support youth ready to graduate the program to transition to their next housing option, supporting interdependence through a network of resources.

This position is permanent, full-time (37.5 hours per week), Monday to Friday 9:30am – 5:30pm. The salary range for this position is $54,600 to $63,317 per year dependent on experience and related skills. The successful candidate can expect to enter the organization no higher than the midpoint of the compensation range.

Education & Experience

• Possess a relevant degree such as Social Work or Child & Youth Care and will have a minimum of 2-3 years experience working with vulnerable populations and at-risk youth. Other combinations of education, experience and training may be considered


• An advanced knowledge of case management principles. Must be able to keep excellent client records, both written and electronically


• ASIST and NVCI training


• Must possess a strong working knowledge of computer systems and programs, social media and technology that youth access


• Must have a Criminal Record Review Check completed by and satisfactory to Threshold as well as sign Code of Conduct and Confidentiality Agreement

Working Conditions

• Operates out of Threshold House location and requires daily travel to accommodate engagement with youth at various locations and to support other Programs at Threshold as needed


• Ability to work independently and as a member of a wraparound care team

Special Requirements

• Emergency First Aid certificate


• Valid drivers’ license and access to a reliable vehicle


• Criminal Record Check, completed Threshold


• Agree and follow our policies and processes

If you’d like to learn more about the position’s responsibilities and required skills and abilities, review the Case Manager job description.

To Apply

If you would like to be a part of a progressive team that is passionate about making an impact, please apply with your resume and cover letter.

If you have any questions regarding this position or applying for this position, or if you need any accommodation for applying to this posting, please call us at 778-400-3177 or email us at: [email protected]. We want to support all applicants during this process.