Casual Outlet Server

Description

Job Type: Casual

Wages: Start Rate/520 Hour Rate: $17.95; 1-Year Rate: $18.43

• Set tables and maintain proper table maintenance;
• Take menu orders and serve food and beverage to guests;
• Directly or indirectly provide for superior customer service; respond to customer’s inquires in a timely and professional manner; satisfy customer requests within established rules of etiquette;
• Understand and adhere to restaurant specific standards of service;
• Comply with Liquor License Act and adhere to all Casino Rama Policies and Procedures;
• Maintain a professional appearance as per company grooming policy;
• Maintain a high level of professionalism, positive demeanor and service etiquette at all times;
• Work in cooperation with supervisor and other co-workers and promote excellent employee relations with co-workers;
• Be responsible to self-tender and use a P.O.S. system depending on the outlet scheduled;
• Perform other duties as required and based on the needs of the outlet to which assigned.

• 1 year direct customer service experience in a fast paced environment, similar position preferred;
• Ability to use P.O.S (Point of Sale) and tender own transactions with accuracy; 
• Previous experience and knowledge of wine service and beverage products;
• Reliable and dependable work ethic;
• Excellent verbal English communication skills; 
• Excellent time management skills; must have the ability to efficiently and calmly multi-task in a high volume, fast paced work environment; 
• Must be able to carry out essential duties that require frequent lifting of dishes, trays, cutlery & other related service products from 2-44 lbs.; 
• Must be able to withstand frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift, balance and extend in order to provide service;
• Ability to walk and stand for prolonged periods (regular work shift 8 hours);
• French language skills (verbal and written) are an asset
• Must have or be able to acquire Smart Serve certification.