CCA RPL Program Assistant

Health Association Nova Scotia (HANS) is a not-for-profit, non-government, membership-based association with 60 years’ experience in providing exceptional human resource shared services, innovative technical services (formerly “clinical engineering services”) solutions, policy support and expertise our customers can count on. Serving multiple organizations across the province of Nova Scotia, we are officially recognized as one of Nova Scotia and Atlantic Canada’s Top Employers.
As an employer committed to employment equity, we encourage applications from applicants who self-identify from diverse communities and/or backgrounds.

We’re excited to announce a new opportunity for a CCA RPL Program Assistant as we continue to grow and expand our team.

Position Scope:

The Program Assistant supports the CCA Program’s Recognition of Prior Learning pathway by coordinating day-to-day administrative, operational, and stakeholder-facing activities. The role manages applicant and participant inquiries, screens documentation, supports admissions and progression milestones, maintains accurate records, assists with reporting and funding processes, and provides timely communication to applicants, employers, educators, internal team members, and external partners. The position also supports meetings, workflow documentation, process improvements, and related program projects to help ensure participants move through the RPL pathway efficiently and consistently.

Requirements and Qualifications:

• Post-secondary diploma in administrative, business, education, or a related field; or a minimum of five years’ experience in a comparable administrative or program support role.
• Equivalent combinations of education and experience will be considered.
• Experience in admissions, registration, program administration, student services, college programming, employer support, RPL, or a similar environment.
• Strong communication, customer service, organization, and stakeholder support skills, with the ability to respond professionally to applicants, employers, partners, and internal team members.
• Ability to manage a high volume of emails, calls, applications, and competing priorities in a fast-paced environment.
• Ability to interpret and apply policies, procedures, eligibility criteria, and documentation requirements consistently and accurately.
• Experience maintaining spreadsheets, tracking tools, reports, participant records, and program data with a high degree of accuracy.
• Proficiency with Microsoft Office, Outlook, Excel, CRM systems, SharePoint, and related information management tools.
• Comfort supporting meetings, projects, and working groups, including preparing agendas and materials, documenting follow-up items, and assisting with reports and updates.
• Ability to work independently, exercise sound judgment, maintain confidentiality, and escalate complex issues when appropriate.
• Experience with reporting, data tracking, stakeholder communication, process coordination, or program improvement is considered an asset.
• Knowledge of the continuing care sector, CCA programming, or Recognition of Prior Learning processes is considered an asset.

 What We Offer:

We offer a Competitive Compensation Package that includes:

• Comprehensive Health and Dental Benefits
• Top-Tier Pension Plan
• Generous Vacation Time, Wellness, and Family Leave

Application Process:

Applications will be accepted until September 16, 2026

As an organization that supports a diverse workplace, we welcome people from all ethnicities, genders, sexual orientations, age, religion, physical and mental abilities, family status, and political belief and affiliation. If you require any sort of accommodation during the application or interview process, please let us know.

Health Association Nova Scotia thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Did you know we have been one of Atlantic Canada’s Top Employers over 10 years?