Central Dispatcher/Customer Service Kelowna

Mario's Towing is growing and we are looking to add to our towing family in Kelowna!

We're currently looking for a Fulltime Central Dispatcher to join our team. 

Responsibilities:

• Answering phones, emails 


• Working directly with customers to book tows


• Working directly with drivers in all locations, giving call information and clearing
  


• Maintaining Customer Service with Team Members and Customer's

Requirements:

• Vehicle knowledge an asset.


• Must have computer skills


• Able to work under busy conditions


• Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.


• Able to work without supervision.


• Able to work within a team environment


• Strong Multitasker and Positive Attitude


• Strong Organizing Skill

Job Duties:

• Answer incoming customer inquiries


• Offer support and solutions to customers in accordance with the company's customer service policies

Wage: $21-$23.00 per hour

Benefits:

• Casual dress


• Dental care


• Extended health care


• Paid time off


• RRSP match


• Vision care


• Extended Health Benefits after 3 months.

Schedule:

• 8 hour shift


• Day shift


• Afternoon shift


• Holidays


• Weekend availability

Language:

• English