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About Us
Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product-market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase.
Our diverse team shares a collective passion for solving complex problems with a drive to innovate and a desire to create the passenger-centric travel industry. Based in Toronto, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do, and we support the team around us.
Overview
As a Certified Scrum Product Owner (CPSO) at Air-tek, you’ll play a key role in delivering high-impact enterprise software to top-tier global airlines. Working closely with a cross-functional scrum team, you will translate product vision into well-defined user stories and ensure the team delivers high-quality, scalable features in alignment with customer needs and business priorities.
In this hybrid role based in Toronto, you will be expected to work a minimum of three days per week in the office (Monday and Thursday plus the day of your choice) to support agile ceremonies, collaboration with stakeholders, and rapid iteration.
What you will do
- Serve as the Scrum Product Owner for one or more agile teams, maintaining and prioritizing a clear and actionable product backlog
- Break down epics into well-defined user stories with clear acceptance criteria and a strong definition of done
- Collaborate with product managers to align sprint-level priorities with the broader product roadmap
- Participate in and lead agile ceremonies, including sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives
- Act as the voice of the customer, gathering feedback and insights from users, clients, and internal teams
- Work closely with UX designers, business analysts, developers, and QA to bring user-first enterprise products to life
- Ensure internal and external stakeholders are aligned on sprint goals and outcomes
- Support release and go-to-market activities in collaboration with the delivery and customer support teams
- Continuously refine backlog items to ensure clarity, feasibility, and business value
What we are looking for
- Certified Scrum Product Owner (CPSO) designation required
- 4+ years of experience as a Product Owner in agile/Scrum environments, preferably in B2B enterprise software
- Demonstrated ability to write user stories, prioritize backlogs, and deliver iterative product improvements
- Strong communication skills and the ability to align diverse stakeholders across product, engineering, delivery, and support
- Experience working on complex, enterprise-grade software projects with systems integration
- Solid understanding of Agile principles, SDLC, and modern delivery tools (e.g. Jira, Confluence, Figma)
- Able to work collaboratively across functional lines and influence without authority
- Detail-oriented, adaptable, and capable of juggling shifting priorities in a fast-paced environment
- Airline industry experience is an asset, but not required
Why join us?
- Be part of a world-class, engineering-led team solving complex problems for a global customer base
- Enjoy hybrid work with a minimum of 3 days/week in our Toronto office
- A culture grounded in trust, autonomy, and innovation
- Collaborative, mission-driven team focused on continuous learning and growth
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