Change Lead

About the role

Canadian Blood Services is looking for a Temporary Full-Time Change Lead to join our dynamic Talent Strategy team in our People, Culture and Performance division in Ottawa.

The Talent Strategy team is responsible for supporting Canadian Blood Services by leading the processes to prepare the workforce for the future and to support the effectiveness of the division.

In this role, you will play a pivotal role in developing and implementing comprehensive change management strategies that support our strategy and align with our business objectives. Collaborating with cross-functional teams, including project managers, executives, and subject matter experts, you will drive successful adoption and execution of large-scale enterprise change initiatives. You will be responsible for the planning management, design development and implementation of change support initiatives for a diverse client portfolio.

Formula for success

• You will support leaders in executing change, building trusted relationships, leveraging organizational effectiveness technologies, designing and delivering training, and developing change management methods and evaluation processes. 


• You will develop and implement change management strategies, communications, and readiness assessments, while also leading project teams and mentoring colleagues. 


• You will partner with business leaders to evolve business practices and strategic plans, implement change initiatives, conduct complex analysis to recommend organizational changes, and develop comprehensive change management plans and governance frameworks. 


• You will collaborate with teams to develop and refine communication plans for change and designs and implement a framework for monitoring and evaluating change management success, including addressing stakeholder concerns, risks, and opportunities.


• You stay current with best practices in corporate change management and perform other related duties as required.  

Desired education and skills

• A university education in a relevant discipline, with a graduate degree or certification in Organizational Effectiveness, Organizational Psychology or Organizational Change preferred.


• Experience in transformation change initiatives required, ideally in a unionized and regulated environment.


• Subject matter expertise in change management methods and communication is required, and preference for any related certifications in this area.


• 7 years of experience in managing and assisting complex change management initiatives, business improvement projects, technology projects and/or consulting work over an extended period of time.


• General management experience – leading teams, large initiatives and achieving measurable results - is an asset.


• Excellent people, communication, presentation and group facilitation skills along with experience working with executive stakeholders.


• Demonstrated experience aligning Organizational Effectiveness, change management and enablement and organizational objectives and strategies; a strong change program developer and implementer who has participated in a strategy setting.


• An equivalent combination of education, training and experience may be considered.

What we offer you

• Payment in lieu of vacation.  


• Payment in lieu of benefits.  


• Defined benefit pension plan. 


• Employee discounts, wellness program, professional resources. 

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.


• You may be expected to travel a couple of times per year, and as required.