Change Management Program Specialist (Operations) [BHJOB13022_13264]

On behalf of our client in Burnaby, Ignite Technical Resources is looking for Change Management Program Specialist with our client for a 6 months contract with extension opportunity.

Summary Of Role

Client is seeking a Change Management Project Specialist to oversee the implementation of change management methodologies and activities in collaboration with the Project Delivery team within the Business Operations Management department, located in the Operations branch. Reporting to the Manager of Business Operations Management, the Change Management Project Specialist will focus on creating and implementing change management frameworks for the various projects undertaken by the Project Delivery team.

As a key collaborative and agile team member, the Change Management Project Specialist will excel in multitasking and organizing multiple projects simultaneously. Given the scope of projects, ranging from provincial initiatives to interdepartmental needs, maintaining confidentiality and professionalism is paramount.

Responsibilities

• Lead change management work stream:
• Preparing an approach:
• Define Success: Establish change profiles, and success criteria, and align people with success metrics.
• Define Impact: Identify impacted groups, assess change impacts, consider group-specific needs, and promote adoption and usage.
• Define Approach: Identify risks, anticipate resistance, and determine necessary resources, structures, and roles.
• Manage Change:
• Plan and Act: Develop change management plans, prepare roles, and identify key action items and milestones.
• Track Performance: Monitor initiatives, outcomes, strengths, and opportunities.
• Adapt Actions: Develop action plans using an agile approach.
• Sustain Outcomes:
• Review Performance: Evaluate initiative progress, change management activities, and document lessons learned.
• Activate Sustainment: Identify gaps, set goals and priorities, and develop sustainment actions, roles, and timelines.
• Transfer Ownership: Celebrate successes and transfer knowledge and assets.
• Training
• Identify end users and core functionalities of projects.
• Evaluate changes from current business processes.
• Collaborate with the training team to develop training plans and resources, and assist with training deliverables.
• Communication
• Deliver ongoing communications with sponsors, project teams, subject matter experts, and end users throughout the project lifecycle.
• Solicit employee feedback through surveys, meetings, and emails.
• Develop change management strategies to enhance project team efficiency.
• Consult with team members to identify and manage anticipated resistance.
• Manage relationships and provide feedback to project teams to assess the impact of changes on employees.
• Manage expectations of stakeholders and executive sponsors.
• Address change management issues and escalate to senior management as needed.
• Create and manage change management documentation, including risk and readiness assessments.
  
  

Qualifications

Ideal Candidate Must-have:

• Minimum 2 years of successfully executing change management as a Change Management Specialist or Practitioner, project manager, or equivalent.
• A recognized degree or certificate in Change Management
• Experience in creating change management plans, risk assessments, communication planning, tracking and management of change management progress, tracking issues, and managing training.
• Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
• Deals comfortably with senior management and can present and converse with people in positions of authority.
• Good judgment and the capacity to independently evaluate situations and identify the optimum course of action.
• Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
• Experience building meaningful relationships with the team, other internal departments, and vendors.
• Must have an adaptable change management style to overcome unexpected challenges during the project.
• Must be able to manage conflicts amongst the team and maintain a harmonious work environment.
  
  

Preference Will Be Given To Candidates With The Following

• Experience working in the public sector.
  
  

About Ignite Technical: Based in Vancouver and proudly Canadian, Ignite Technical Resources has been providing Top Technical Talent to organizations across Canada since 2005.

Equal Opportunity Employer: Ignite Technical is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, disability, gender identity, national origin, or age.

Work Permits: Please note that Ignite’s Clients require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration: We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

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About Ignite Technical

Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently. Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.Ignite Technical Resources – Your Source for Top Talent