Client Intake Resource Coordinator - Competition #2025-094

Competition # 2025-094

Category: Full-Time Term Until March 31, 2026, with a possibility of extension

Closing Date: September 5th, 2025

Position Summary

Under the direction and supervision of the EUTC Manager, the incumbent will be responsible for client inquiries, intakes both in person and over the phone.  Greeting individuals and explaining the EUTC services and for maintaining in-house resource and client information on housing, employment, training, education, health, emergency food/shelter, addictions, cultural for display on office bulletin. The Client Intake worker will provide security for the Eagle Urban Transition Centre office, clients, and staff.

Key Responsibilities

• Respond to internal and external inquiries in a timely and professional manner.


• Screen incoming client calls and direct them to the appropriate staff.


• Assist clients with completing forms and accessing community resources when needed.


• Support clients in using EUTC resources (e.g., computer lab, healing room, photocopying, faxing).


• Perform general administrative tasks, including photocopying, filing, faxing, and emailing.


• Provide administrative support to other staff members as required.


• Maintain and update the EUTC bulletin board with current information on urban service providers, employment opportunities, housing, and training programs (weekly and monthly updates).


• Monitor client computer use.


• Clean and sanitize the computer area and equipment at the end of each day.


• Distribute client mail.


• Perform other duties as assigned.

Qualifications, Education & Experience

• Certificate and/or related training in administrative duties.


• Experience with data entry.


• Ability to communicate effectively, both orally and in writing.


• Be able to follow office practices, procedures, and confidentiality.


• Proficient use of Microsoft Office software, Word, Excel, and Outlook, with a typing speed of 50 wpm.


• Demonstrated ability to work independently with minimal supervision.


• Ability to work independently, co-operatively and as part of a team.


• Exceptional organizational skills, attention to detail and analyzing information.


• Punctual, dependable, and reliable.


• Adhere to AMC policies and procedures with specific attention to attendance, and professional ethics.

Interested applicants are invited to submit their cover letter identifying the position title applying for, qualifications, and resume, along with 3 professional reference listings (include a most recent employer reference) by 4:00 p.m. Friday, September 5th 2025, to:

Human Resources Department

Assembly of Manitoba Chiefs

14th Floor, 275 Portage Avenue, Winnipeg, Manitoba R3B 2B3

Quote Competition #2025-094 on your application.

For best results submit your application to BambooHR

https://manitobachiefs.com/about/job-opportunities/

We thank all who apply and advise that only those selected for further consideration will be contacted. No phone calls will be accepted.

Preference will be given to First Nations people and applicants are asked to self-declare in their cover letter or resume. Incomplete and late applications will not be considered.

Please visit our website at www.manitobachiefs.com