Client Services Associate

We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer service. No prior experience is required; we provide you with ongoing training to keep you up to date with the latest trends & give you the best opportunity to grow your career!

As a Client Services Associate, your role will be vital in creating and sustaining positive relationships with our clients while delivering extraordinary customer service. This role offers a hands-on approach that specializes in customized consumer interactions to drive our client base and overall satisfaction!

Responsibilities of the Client Services Associate:

• Deliver exceptional customer service by assessing customer needs with a professional and positive attitude
• Build and maintain client accounts by fostering lasting relationships through direct engagements
• Reviewing customer interactions with management and contributing to any feedback for improving customer service experiences
• Stay knowledgeable about all non-profit goals to confidently address client questions
• Participate in cross-departmental training to shine as a Client Services Associate and reveal serious advancement opportunities

What We Offer as a Client Services Associate:

• Extensive and ongoing one-on-one training designed for Client Services Associates
• Opportunities for community and charity involvement
• Flexible scheduling for a balanced life between work & life
• Educational & informative meetings with senior team members to enhance your customer service skills
• Transparent career paths based on performance

Qualifications of a Client Services Associate:

• High school diploma or experience relevant to a Client Services Associate role
• A positive attitude and the ability to adapt to work with diverse people and teams
• Strong teamwork skills and a commitment to helping clients succeed
• Background in retail, restaurant, sales, or related fields is a plus
• A drive for leadership and a willingness to grow within the company

If you’re ready to start a rewarding career as a Client Services Associate and have a passion for customer service, we are here for you! Apply today and take the first step in an exciting journey of growth and opportunity!

**Please Note: This is a full-time, onsite entry-level position based in Fredericton, NB. Remote work is not available for this role. Candidates must be able to commute to our Fredericton location on a daily basis.

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