Client services (Reception) / Veterinary Nurse (Hybrid role)

Description

Full-time Veterinary Nurse / Receptionist – Chatswood Vetfriends

Chatswood Vetfriends is looking for a compassionate and capable Veterinary Nurse / Receptionist to join our team in a true dual-role position. This role offers a balanced mix of hands-on nursing and front-of-house client care.

What We Offer

• A well-balanced role across nursing and reception

• Supportive and friendly team culture

• Opportunities to grow both clinical and client care skills

• A varied and rewarding day-to-day role

• Face-to-face workshops, online training courses and dedicated vet nurse programs

About the Role
You’ll be an integral part of both the clinical and reception teams, supporting our veterinarians with patient care while also delivering a warm, professional experience for our clients. No two days are the same, and your ability to move confidently between nursing and reception will be highly valued.

Key Responsibilities

• Assisting veterinarians with consultations, procedures, and patient care

• Monitoring anaesthesia and providing post-operative care

• Preparing surgical and treatment areas

• Nursing hospitalised patients and administering treatments

• Greeting clients and managing appointment bookings

• Handling phone enquiries and providing client support

• Processing payments and maintaining accurate records

• Coordinating patient flow between reception and treatment areas

About You

• Qualified or experienced Veterinary Nurse (Certificate IV or equivalent preferred)

• Confident in both clinical nursing duties and client-facing reception work

• Excellent communication and customer service skills

• Strong organisational skills with the ability to multitask

• A calm, compassionate approach to animal care

• A team player who thrives in a busy, collaborative environment

If you enjoy combining hands-on animal care with client interaction and are looking for a dynamic, well-rounded role, we’d love to hear from you.

To Apply:
Please apply online with your updated resume.

We can’t wait to meet you!