Clinical Governance Lead

Clinical Governance Lead

Our multi award-winning hospital is looking for a practical, personable individual with Clinical Governance experience who wants to be part of our friendly and dynamic team.

This is a unique opportunity to join our thriving plastic surgery and dermatology hospital located on the prestigious Sloane Street in Chelsea, London.

Rated “Good” Overall with “Outstanding” Leadership by the CQC https://www.cqc.org.uk/location/1-144498079
We have three general aesthetic operating theatres, two minor procedure rooms and 6 consulting rooms.

Co-founded by our world-renowned plastic surgeon Mr Bryan Mayou, (best known for introducing liposuction into the UK) and his wife Dr Susan Mayou who is our leading consultant dermatologist (as featured in the Tatler Beauty and Cosmetic Surgery Guides 2012-2025), we continue to pioneer the latest techniques in aesthetic healthcare, treating over 28,000 outpatients and performing over 2,500 procedures each year.

Purpose and Vision

As a family-owned clinic we are committed to our people and have a strong, supportive, knowledgeable team who reflect our values of patient care and professionalism. We look for passionate individuals who share our ethos, vision and purpose. 

Role Summary

In this role you'll work closely with the Medical Director, CQC Registered Manager, Operating Theatre Manger and Director of Operations.

Giving the opportunity for significant development to a dynamic candidate.

This role provides leadership and accountability for:

• Patient Safety and Risk – manages incident reporting, risk registers, root cause analysis.
• Clinical Audit – oversees audit programmes and compliance monitoring.
• Quality Improvement (QI)  – drive improvement projects and training.
• Infection Prevention & Control – monitors and improves infection control measures.
• Safeguarding Leads (Adults & Children) – ensure compliance with safeguarding duties.
• Clinical Information Governance– ensures safe use of patient data.
• Education & Training – ensures ongoing professional development and competency
• Health and Safety
• Adult and Paediatric Governance

Role Specification 

Location: The Cadogan Clinic, 120 Sloane Street London SW1X 9BW (close to Sloane Square, South Kensington, Knightsbridge, and Victoria stations) and Floor 3, 59 Markham Street, London SW3 3NR

Salary: £44,000+ per annum (full time annual salary; depending on experience and skills). 

Contract Type: Permanent, full time, 40 hours 

Shift Days: 5 days a week / Monday to Friday 

Reports to: Head of Operations / CQC Registered Manager

Benefits and Rewards

• Additional Holiday: 31 days holiday (including public holidays, rising to 33 days after 2 years of service)
• Treatment: team treatments and product discounts on successfully passing probation
• Holiday fun days – paid day off on your birthday and a paid day off for your “tie the knot”; wedding day (after a year of service).
• Wellbeing benefits: employee assistance programme, healthy in-clinic snacks and refreshments, Cycle to Work scheme
• Pension scheme (currently with NEST)
• Social events; a social calendar and monthly team lunches from our favourite local foodie destinations in central London.
• Recognition and reward schemes; gifts and finance awards for length of service and commitment to our brand promises.
• Referral bonus scheme; rewarding our people for networking and growing our friendly team

Learning and Development

• Opportunities to work with a growing, ambitious, and highly regarded, plastic surgery and dermatology business, networking with world-class consultants in the field of plastics and dermatology; opportunity to develop your career within a knowledgeable and professional setting
• Lunchtime learning (opportunities to learn from our consultants, industry specialists and our founders)
• Protected time for development and training
• Development pathways for training; opportunity to progress within specialist areas of responsibility; formalised training opportunities as per clinic strategy

Role Requirements

Essential:

• Clinical Governance experience (e.g. previously a Registered Manager)
• CQC compliance experience
• Good relationship builder 
• Data literate 

 
Preferable:
 

• Registered Nurse
• ODP
• Midwife

 
                             

Brand promises
Our brand promises are the promises to ourselves, our patients and our colleagues. As a team we seek to demonstrate and commit to these values daily.
· We are honest and reliable
· We are team orientated with a can-do attitude
· We are knowledgeable and professional
· We are caring and patient focused