Clinical Research Coordinator

About Us:

Dermatology Research Institute specializes in clinical and epidemiological trials that focus on improving skin health. Founded by dermatologists, our team of accomplished physicians, trusted coordinators, and compassionate nurses are at the forefront of discovering new diagnostics and therapeutics. With a combined 11 years of experience, including over 100 unique studies for over 25 pharmaceutical companies, pediatric and adult patients can be certain they are receiving personalized solutions when it matters the most.

Mission Statement:

Dermatology Research Institutes takes great pride conducting industry-sponsored and investigator-initiated phase II, III, and IV studies for a broad spectrum of skin diseases and treatments in a fully equipped, state-of-the art facility with modern design, cutting-edge technology, efficient flow, and secure storage. We adhere to the most rigorous professional and ethical standards. Our highly-qualified staff pay meticulous attention to detail in terms of protocol compliance and data management, but also recognize the importance of creating a positive, safe, and comfortable environment for patients.

Vision:

Through consistency in meeting and/or exceeding enrolment targets as well as proficiency in presentation and publication of results, Dermatology Research Institute strives to become a respected leader for advancing medical knowledge. Contributing to scientific breakthroughs that will enhance the care of patients suffering from dermatologic conditions is what drives us.

Core Values:

• Investigate
• Interpret
• Inform

The Role

Description:

The Clinical Research Coordinator (CRC) serves as the lead coordinator on multiple concurrent clinical trials (up to 10 studies) and is responsible for the execution of study protocols and the delivery of high-quality clinical research data, while ensuring optimal patient care in accordance with Health Canada and ICH-GCP standards.

This role is highly patient-facing and involves daily coordination of in-clinic patient visits, including screening, enrollment, and follow-up assessments.

The CRC provides comprehensive oversight and coordination of clinical trials conducted at the Dermatology Research Institute, including:

• Acting as the primary point of responsibility for assigned studies, ensuring protocol adherence, regulatory compliance, and timely study execution
• Coordinating patient recruitment, screening, and enrollment, including conducting detailed eligibility assessments
• Leading daily patient visits, including study procedures, education, and ongoing participant support
• Obtaining and reviewing informed consent, ensuring patients receive and understand all study-related information
• Collecting, documenting, and managing clinical trial data with a high degree of accuracy and integrity
• Maintaining study documentation, source records, case report forms, and electronic databases
• Managing study timelines, resources, and competing priorities across multiple active trials
• Liaising with patients, investigators, nurses, administrative staff, and pharmaceutical sponsors to ensure seamless study conduct

Job Type:

This is a full-time position. Availability on evenings and weekends may be required.

Incentives and Perks:

• Consistent work hours and a commitment to work/life balance
• Opportunity to work alongside a team of highly-skilled professionals
• Extremely competitive wages
• Health and dental benefits available
• Ongoing paid training and professional development opportunities
• Supportive team dynamics
• Excellent mentorship and leadership
• Safe, supportive and tolerant workplace

Qualifications

Required Education:

• Degree in a relevant health-related field with subsequent experience or Master’s degree in health-related field
• Equivalent combination of relevant experience and/or education/training

Required Certification:

• Cardiopulmonary Resuscitation (CPR) / Basic Cardiac Life Support (BCLS) (preferred)
• Phlebotomy/Venipuncture Certificate (preferred)
• Society of Clinical Research Associates (SOCRA) Certification (preferred)

Required Experience, Knowledge & Skills:

• Minimum 1 year prior experience as CRC leading clinical trials
• Experience using clinical trial electronic case report form (eCRF) software (preferred)
• Demonstrated clinical research experience and an ability to adhere strictly to research protocols and guidelines whilst remaining up-to-date with clinical trial trends and developments
• Ability to perform phlebotomy/venipuncture (preferred)
• Highly-developed planning and organizational skills with experience establishing priorities, implementing improvements and meeting deadlines while working effectively under pressure
• Thorough understanding of human research ethics principles and familiarity with institutional ethics committee guidelines and Good Clinical Research Practice
• Demonstrated ability to work as an effective member of a team, as well as, the ability to exercise high levels of independence, judgement and initiative
• Demonstrated understanding of confidentiality, privacy and information handling principles coupled with the ability to work with sensitive information and maintaining discretion at all times
• Highly-developed interpersonal and communication skills with the ability to prepare professional documentation for various audiences and provide expert advice in areas of clinical or research knowledge
• Demonstrated relationship management skills, including the ability to interact with, negotiate and gain cooperation from internal and external stakeholders

Background Check:

A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start. If you have resided outside of the city of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.