Collaborative Support Program Officer

Discover the possible

Anything is possible at the NRC, named in 2025 one of Canada’s Top Employers for Young People, Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s largest research and innovation organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The role

We are looking for a Collaborative Program Support Officer (CPSO) to support the National Program Office (NPO), part of the Industry and Innovation Division. The Collaborative Program Support Officer (CPSO) would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

This position would appeal to someone who demonstrates a great attention to detail and has a passion for providing high quality customer service and solutions. You would have good judgment in the analysis of problems and enjoy managing a variety of tasks in a dynamic and fast-paced environment.

As a CPSO, you would be using your business and financial acumen to support both internal and external clients in the delivery of the National Program Office programs. You could be working independently and/or as part of a team.

Duties may include but are not limited to: responding to client inquiries, reviewing claims and processing payments in NRC financial system in accordance with the terms of the grant and contribution agreements, producing financial and other statistical reports, administering contribution agreements to academia institutions, firms and organizations, including preparing and reviewing funding agreements and amendments, and undertaking special projects or assignments.

Screening criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Successful completion of secondary school education according to provincial/territorial standards.

Successful completion of a post-secondary diploma in a relevant discipline would be considered an asset.

Successful completion of a Bachelor Degree would be considered an asset.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Recent* experience in preparing, amending, validating and/or processing contract/ agreements** or other legal documents;


• Recent* experience in contract** work and/or in accounting functions such as processing of invoices for accounts payable or receivable;


• Experience providing service to clients in the interpretation and application of directives, policies or financial procedures;


• Recent* experience using Microsoft Office, in particular Excel, Word and Outlook at an intermediate level;


• Experience with a financial accounting system such as SAP, MS Dynamics and/or a client relationship management system (CRM) would be considered an asset;


• Experience with Government Grant and Contribution agreements would be considered an asset.

*Recent experience is defined as within the last 5 years.

** Contract can include legal contracts, procurement agreements, grants and or contribution agreements.

Condition of employment

Reliability Status

For a Reliability Status, verification of background information over a period of 5 years is required.

Language requirements

Bilingual Imperative BBB/BBB 

Information on language requirements and self-assessment tests

Assessment criteria

Candidates will be assessed on the basis of the following criteria:

Technical competencies

• Knowledge of common financial business tools and practices such as financial statements, payroll ledgers, invoicing and/or record keeping;


• Knowledge of the various components of a contract, as well as contract processes and procedures;


• Ability to apply appropriate judgment in order to plan and coordinate multiple activities;


• Ability to apply high level of attention to detail when reviewing and/or preparing documents;


• Knowledge of Grants and Contribution agreement management and/or knowledge of NRC programs, policies and procedures would be considered an asset.

Behavioural competencies

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services;  NRC-Wide

View all competency profiles

Compensation

From $68,047 to $80,289 per annum. 

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

• In 2025, the NRC was chosen as one of Canada’s Top Employers for Young People, a National Capital Region Top Employer and Forbes Canada’s Best Employer.


• Relocation assistance will be determined in accordance with the NRC's directives.


• A pre-qualified list may be established for similar positions for a one year period.


• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.


• The incumbent must adhere to safe workplace practices at all times.


• We thank all those who apply, however only those selected for further consideration will be contacted.