Collections and Accounting Support Assistant (FarmCash Program)

At Alberta Grains, the Collections and Accounting Support Assistant plays a key role in supporting the Accounting team by maintaining accurate loan records, ensuring timely repayment processing, and managing proactive collection follow-ups. This role requires exceptional attention to detail, strong organizational skills, and a high level of accountability when working with financial information. The successful candidate will thrive in a fast-paced environment, quickly learn new processes, communicate effectively with producers and internal teams, and contribute positively as a collaborative team member.

Job Type: full-time permanent, 40 hours per week, onsite at the Alberta Grains office.

Key Responsibilities:

Loan Repayment & Collections

• Monitor loan repayments to ensure deadlines are met and follow up as required.


• Contact producers regarding outstanding balances, repayment schedules, and payment arrangements.


• Prepare, maintain, and track repayment and collection agreements.


• Follow up on delinquent and defaulted accounts in accordance with established procedures.


• Accurately record repayment activity in the loan management system and resolve discrepancies as needed.


• Perform month-end collection activities, including monitoring repayment performance and preparing collection and repayment status reports to support timely follow-up on accounts that have not met repayment obligations.

Accounting & Loan Support

• Maintain, update, and verify loan data within the loan management system.


• Post payments and assist with the reconciliation of loan repayment records.


• Ensure loan and financial records are accurate, complete, and well organized in accordance with internal policies.


• Support month-end, year-end, and other accounting processes.


• Assist with operational, collections, and ad hoc reporting to support business needs.


• Contribute to documentation updates, internal controls, and ongoing process improvement initiatives.

Operational & Team Support

• Respond to producer inquiries regarding loan balances, account status, and repayment options.


• Collaborate closely with loan officers, administrative staff, and the Accounting team to support daily operations.


• Participate in continuous improvement initiatives related to collections and accounting processes.


• Handle cheque deposits and related administrative tasks.

Qualifications

• Diploma or degree in Accounting, Finance, Business Administration, or a related field.


• Experience in collections, accounting, or account reconciliation.


• Basic understanding of accounting principles and financial documentation.


• Exceptional attention to detail with strong organizational skills.


• Demonstrated accountability and accuracy when working with financial information.


• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.


• Willingness and ability to learn new systems, processes, and regulations quickly.


• Strong written and verbal communication skills.


• Ability to work effectively both independently and as part of a team.


• Proficiency in Microsoft Office, particularly Excel; experience with loan management systems is an asset.

What We Offer:

• Competitive salary: $47,300–$55,500 (based on experience)


• Vacation: 3 weeks annually (increasing to 4 weeks after 5 years)


• Personal days: 6 paid per year


• Comprehensive benefits after 3 months: Employer-paid Health, Dental, Life, and AD&D insurance (Long-Term Disability employee-paid)


• Retirement savings after 3 months: RRSP matching up to 5%


• Supportive culture: Inclusive, collaborative, and committed to Alberta’s agricultural success

Alberta Grains supports a diverse and inclusive work environment and welcomes applications from all qualified applicants. You must be legally entitled to work in Canada. We thank all applicants, however only those selected for an interview will be contacted.