Collections Clerk - London (Hybrid)

Position Summary:

The Collections Clerk is responsible for managing the firm’s accounts receivable process, with a focus on client communications, payment collection, and financial reporting. This role supports lawyers and firm leadership by ensuring timely follow-up on outstanding accounts, monitoring receivables, and maintaining compliance with firm policy. The Collections Clerk plays a key role in protecting the financial health of the firm by balancing professionalism and client service with consistent enforcement of payment terms.

Tasks and Responsibilities: 

• Contact clients to obtain payment, including credit card transactions, and establish payment arrangements where appropriate.


• Follow up on overdue accounts and escalate collection issues to lawyers as needed.


• Prepare and issue receipts for clients upon request, including receipts for income tax purposes.


• Poll partners for provision estimates on accounts receivable and track responses; prepare estimates when no response is received.


• Prepare, review, and distribute client statements to lawyers and staff for follow-up.


• Review receivables over 9 months; track and report accounts deemed recoverable despite write-off requirements under firm policy.


• Write off interest on accounts receivable where recovery is not possible.


• Assist lawyers with collection strategies and follow-up.


• Respond to inquiries from the Conflict Department regarding clients flagged as “Do Not Act For” due to collection issues.


• Approve new billings where fees are outstanding beyond 90 days or where prior write-offs exist.


• Complete bankruptcy documentation for clients as required.

Qualifications and Experience:

• Post-secondary education in accounting, business administration, or equivalent experience.


• At least 2 years of experience in accounts receivable, collections, or billing (experience in a law firm or professional services environment preferred).


• Strong understanding of collections practices, financial reporting, and receivables management.


• Proficiency in Microsoft Office Suite, particularly Excel; experience with legal or accounting software an asset.

How to Apply:

Interested candidates should submit an application including an updated resume and cover letter to our career portal. Only candidates who have been selected for an interview will receive a response.   

Benefits of Working at Lerners: 

Working at Lerners is both challenging and rewarding.   

Our skilled Learning and Development team provides training and continued support to all firm members. Lerners is proud to offer a competitive salary and benefits package:   

Salary: 

Commensurate with skill level and years of experience.   

Benefits: 

• Health, Extended Health, Dental and Vision care


• LTD insurance


• Life insurance


• Parking/Transit reimbursement


• RRSP matching program


• Paid Volunteer Time


• Referral Bonus


• Employee Assistance Program