Commercial Credit Advisor, Client Review Specialist

What's the opportunity?

As a Commercial Credit Advisor, Client Review Specialist, you will be responsible to review and make recommendations for select business clients’ credit profiles that require expert knowledge, experience and analysis relative to risk policy criteria.   You will partner with Relationship Managers (RMs) to understand the client’s situation and mitigate potential risks, to prevent client credit situations from deteriorating.  You will ensure the safety and soundness of RBC funds through strong judgement and analytical skills, guided by RBC risk policy adherence and maintaining a Client First Focus.

What will you do?

• Perform triage and risk assessment for identified borrowers where potential deteriorating risk profile may exist and partner with the RM to take action to mitigate identified risks as necessary
• Recommend credit/restructuring, with RM support, and apply a deep understanding of credit policies/procedures and guidelines, providing sound credit counseling to sales/service partners on client issues
• Operate within Delegated Lending Authorities, following all credit policy, rules and guidelines, obtaining and documenting verifications and exercising sound adjudication    
• Provide consistent service within established benchmarks, contributing to achievement of business Client Service Commitments (CSC’s)
• Exercise due diligence in following RBC operational risk policies, procedures, standards and guidelines, ensuring a balanced focus on client experience, efficiency and operational risk
• Demonstrate a sense of urgency, take ownership of issues and strive to deliver on ‘once and done’, minimizing hand offs and resolving issues at first point of contact
• Demonstrate commitment to continuous improvement and its alignment to achieve client and business strategies
• Engage in cross skilling, training and role hybridization activities to ensure continuous learning and an innovative workforce

What do you need to succeed?

​Must-have

• 2+ years of Commercial lending or Commercial credit experience
• Solid understanding of criteria paper and industry related nuances
• Strong experience in analyzing company financial statements
• Ability to take ownership and initiative to investigate and resolve complex commercial credit issues
• Effective communication and negotiation skills
• Capacity to manage work volumes to meet deadlines
• Ability to recognize and leveraged opportunities to improve the client experience and minimize risks 

Nice-to-have

• Commercial Account Management, Relationship Management or Commercial Adjudication experience
• Business degree 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• Leaders who support your development
• Opportunity to take on progressively greater accountabilities 

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.