Communications Coordinator Full Time

At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We’re changemakers transforming our community for the good of all. 

The Organization:

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures. We provide competitive compensation and benefits with an unparalleled work environment.

We are a diverse multidisciplinary team of people that are united by a shared vision and values. At Momentum you’ll find MBA’s, artists, facilitators, social workers and more. Our backgrounds are as diverse as our areas of discipline, and it is this diversity and the respect and value we have for each other and our participants that makes us stronger.

We are purpose-driven and our high standards reflect the trust and confidence we have in each other and the results of the work our team can do together. We live and work in ways that reflect our value of stewardship, being intentional in our actions to reduce our environmental footprint. 

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

Responsibility: 

Within the Marketing and Communications function of the organization, this role provides communications guidance across the organization, owns the digital communication experience across our website, social media, and leads media engagement to achieved effective public presence. It also participates in cross functional projects as they arise.

Major Responsibilities:

Digital Media Content Creation

• Develops and continually refines a digital communications strategy aligned with program recruitment, engagement and systems change goals


• Plans and coordinates digital campaigns across channels, in collaboration with the marketing coordinator


• Produces content that advances strategy, prioritizing organic social media, and Momentum’s website

Website Management

• Assesses and scopes architectural changes


• Ensures all content is accurate, reflects brand standards and is appropriate for intended users.


• Ensures design decisions are user-focused


• Interprets web analytics for the team


• Champions user experience in all decisions related to forms and CRM integration.


• Enables decentralized web updates through an effective CMS structure


• Manages all incoming content and design requests from staff and partners


• Oversees website contractors


• Ensures financial partners are appropriately recognized

Media relations coordination

• Is the point person for media inquiries.


• Leads Momentum’s proactive work to build relationships and pitch stories to traditional media


• Prepares and confirms key messages and briefs designated spokesperson


• Identifies and coaches participant speakers


• Coordinates relationship building efforts with media stakeholders

Strategic Communications

• Aligns organizational messaging across channels with the Income First strategy and Momentum’s brand.


• Participates as needed in crisis communications planning and response.


• Participates in refinement of systems and processes in collaboration with our internal CRM and other workflow tools


• Contributes marketing and communications expertise through strategy discussions, program naming, funnel and intake design, messaging and copywriting etc.


• Responds to inquiries with a solution-focused stance, balancing a particular area’s need with organizational priorities and cohesion

Organization & Community Involvement

• Ensures Momentum’s values are reflected in the work


• Contributes to Momentum’s culture and shared accountability by working collaboratively with others and pitching in to get things done beyond the scope of one’s own role


• Participates in team, Momentum and community meetings, committees, activities, and events as capacity allows


• Attends relevant training, conferences, seminars, and workshops, as schedule allows

Qualifications, Experience and Competencies

• Minimum 5 years’ experience in marketing and communications, including web and media.


• Degree in marketing, communications, journalism, information design, or related field; equivalent diploma and experience considered.


• Experience managing websites and communications in complex, multi-stakeholder environments; non-profit experience preferred.


• Proven ability to develop and deliver digital and print communication strategies for diverse audiences.


• Experience creating and managing content across Instagram, Facebook, and LinkedIn.


• Strong organizational, communication, writing, planning, and interpersonal skills.


• Ability to build relationships, collaborate effectively, and manage conflict with tact and diplomacy.


• Strong critical thinking, problem-solving, and independent work skills.


• Ability to create accessible content for audiences with varying literacy and ESL needs.


• Proficient in Microsoft Office and quick to learn new software and online applications.


• Demonstrated initiative, reliability, and professionalism in fast-paced environments.


• Ability to work in a hybrid environment and occasional evenings as required.

To apply:

Please select apply to submit your resume and cover letter.

Closing Date: June 22nd, or until a suitable candidate is found.

This is a hybrid role requiring regular on-site attendance.

We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. Momentum is an equal opportunity employer. Diverse candidates are encouraged to apply.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org

We request that applicants state salary expectations in their cover letter.