Community Housing Caseworker

Job Type: Permanent Full-Time (Sunday to Thursday, 10:00am to 6:00pm)

Pay:  $51,890 per year

About the Role

Alpha House is truly a “Housing First” and “Harm Reduction” organization. We believe that housing is a human right, and that our clients deserve to have their basic needs such as food, shelter and safety met. To accomplish this, Alpha House employs Community Housing strategies. We're looking for a Housing Caseworker to join our Community Housing team who can use a housing first approach and work with individuals with mental health and addictions issues. The housing caseworker will have knowledge of systems and program referrals within the community that are applicable to the client and his/her case plan.

Specific accountabilities will include regular assessments, developing action plans, crisis counseling, home visits, unit maintenance support and goal setting. The Housing Caseworker will also work in collaboration with outreach services to bring an individual from point of engagement to housing. The goal of this position is to assist the individual in maintaining housing by supporting them through this transition from homelessness to housing and building a system of community supports. In this role, your responsibilities would include the following:

• Using a strength-based approach, conduct intake assessments and develop action plans in collaboration with the client.


• Provide long and short-term case management to individuals, assessing their progress and identifying any obstacles that might arise.


• Provide an ethical, efficient and therapeutic approach to dealing with crisis intervention in a timely manner


• Provide information and referrals to appropriate agencies; liaise with agencies and businesses to fulfill program needs.


• Transport clients when appropriate.


• Assisting with move-ins/outs


• Assist clients in ensuring that their residence is a space that is clean and healthy


• Provide safe care to the client in potentially dangerous situations

About You

• Completion of at least a two year’s Post-secondary education in a related field, from a publicly funded accredited post secondary educational institution


• Current Vulnerable Sector Check (within the last 6 months)


• At least two years of experience in Case Management and/or working with the homeless population


• Must have at least the Class 5 Non-GDL drivers’ license, a clear 5 years driver's abstract, three years of experience driving, and a reliable vehicle and be willing to transport clients.


• Willing to obtain Class 4 drivers' license within 60 days (Alpha House will cover cost of exam and medical passed)


• Strong knowledge of social services organizations and community support that provide culturally sensitive supports to single high-risk individuals


• Awareness of diverse Aboriginal cultures as well as the health and social issues faced by the homeless population


• Understanding and awareness of the Protection of Persons in Care Act (document can be shared prior to orientation)


• Preference will be given to those with experience working in addictions


• Demonstrate support for the philosophies of Harm Reduction, Housing First and participant involvement in program development.

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. We believe in meeting people where they are at and offering practical, compassionate, and professional support throughout their journey.

Benefits of working at Alpha House

• Meaningful work supporting vulnerable populations


• Medical and Dental Benefits after six months of continuous work


• Personal development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!