Community Leader

Do you consider yourself a creative thinker who enjoys tackling challenges? Do you take pride in your accomplishments and love celebrating success after putting in the hard work?

If you answered yes to these questions, we have the job for you. Highstreet is currently seeking to fill the role of Community Leader to join our Communities team in Edmonton, AB. Our Crystallina Community requires a strong leader to run the Community, offer direction and coaching to the Assistant Community Leader on site, and build a community where people love where they live by providing exceptional customer service for our valued Community Members.

The Highstreet Experience

Crystallina is part of the Communities branch of Highstreet, a Kelowna-based company who has been developing communities since 2005. Our mission is to elevate everyone who works and lives with us by creating community connections through exceptional customer service.

WHY HIGHSTREET?

·         Competitive Salaries

·         Annual Bonuses

·         Investment Matching

·         Learning & Development Opportunities

·         Comprehensive Health Benefits Package

THE OPPORTUNITY

As the Community Leader your role is to lead the multi-family community, while aligning Highstreet's values with creating a visibly unique community that Community Members (tenants) are proud to call home.

Specific duties include, but are not limited to, the following:

·         Leading a team of like-minded individuals

·         Screening of Community Members and leasing

·         Resolve Community Member disputes

·         Managing the eviction process of those that do not share Highstreet’s values

·         Rent collection

·         Maintenance of accurate leases and financial records on a regular reporting schedule

·         Accountable for managing Community budgets and reviewing financial information to ensure all operations remain on budget

·         Posting updates to the Community Facebook group

·         Leading community-based initiatives that support the local area (ex. charity drives, local community teams, and other shelters).

·         Event organization and Community Member engagement

·         Maintain Highstreet's standard of appearance, upkeep, and maintenance within the Community

·         Participating in a on call schedule that includes weekends and evenings

THE IDEAL CANDIDATE

While identifying with our values, the ideal candidate must have strong customer service, Leadership and administrative background. Also, the following characteristics are essential within the Community Leader role:

·         High attention to detail and eagerness to do things the right way

·         Communicate openly and ethically with a positive attitude

·         Thrive working in a fast-paced, dynamic environment with competing priorities

·         Be a team player, be self-motivated, and efficient

·         Assertiveness, follow through, and organizational skills with respect to paperwork is essential

·         Being a self-starter who requires little direction while keeping a strong desire to do the right thing

·         Possessing a can-do attitude to a variety of tasks and difficult situations

·         Keen negotiator with excellent interpersonal and conflict resolution skills

Required experience:

·         Two plus years in a leadership position

·         Strong understanding of costs and financial management

·         Knowledge of the Residential Tenancy Act

·         Strong customer service and administrative background

·         Technically savvy, and proficiency with MS Office Suite

·         Good physical conditioning and stamina

·         Willingness to work outside as required

·         Valid Class 5 driver’s license and reliable transportation

·         Ability to work a flexible schedule including evenings and weekends as needed

·         Basic knowledge of building repairs and maintenance

Additional requirements:

·         Satisfactory criminal record check.