Computer Systems Technician (2-3 years experience)

What We’re Looking For

Novatech is seeking a proactive and highly organized Computer Systems Technician to join our IT team. This role involves providing essential support to our Planning, Engineering, and Landscape Architecture project teams. We’re looking for a professional who is detail-oriented, takes initiative, and thrives both independently and in collaborative environments.

What You’ll Do

• Install, configure, troubleshoot, maintain, and upgrade components for computer systems in a Windows environment. Typical tasks include: installing and configuring operating systems, maintaining device drivers, troubleshooting the boot process, and customizing and personalizing the operating environment.


• Analyze and resolve IT problems through the application of systematic approaches to issues with computer systems, switches, WAP’s, printers, plotters, digital phone system, cell phones.


• Coordinate with internal groups, IT staff and third-party Server level support.


• Provide efficient and effective technical support to staff in a manner that promotes safe computing practices.


• Assist with staff video conferencing support.


• Provide support for critical production deadlines.


• On-site presence is critical and occasional evening and weekend work is required.


• Responsibilities noted are not an exhaustive list, and job roles and responsibilities may change over time.

Skills & Experience You’ll Need

• Knowledge of the Windows operating system and Microsoft Office suite of products is essential.


• Familiarity with batch files and the command line environment.


• Familiarity with IT security protocols, common threats and counter measures, including firewalls, intrusion prevention systems and virtual private networks.


• Experience with cloud computing.


• Ability to troubleshoot in a fast-paced multi-disciplinary environment.


• Attention to detail and excellent time management capabilities.


• Positive attitude towards work, colleagues and supportive of a team environment.


• Strong interpersonal & communication skills are essential when dealing with colleagues and 3rd party support.

Education and Accreditation Required

• Computer Systems Technician


• CompTIA A+ Certification considered an asset.

Compensation/Work Arrangements

• Salary Range: $60,000-$70,000 annually. Salary offered will be based on education, experience, and skills.


• Comprehensive benefit package.


• Retirement Savings Program (RRSP).


• 100% in-office role.


• An emphasis on training and career development.

Novatech
is dedicated to promoting diversity, equity, and inclusion in the workplace. We celebrate and welcome the diversity of all employees, stakeholders, and external personnel. This approach has been adopted to foster an environment that respects people's dignity, ideas, and beliefs. We demonstrate our commitment to this by providing a supportive work environment and a culture that welcomes and encourages equal opportunities for all employees. The company will comply with all applicable legislation in pursuit of these endeavours.

The Company provides accommodations for people with disabilities during the recruitment process, and for employees with disabilities.  If you have specific ergonomic needs or require other accommodation because of a disability or a medical need, please contact 613-254-9643 and ask to speak with Human Resources to discuss arrangements.