Computer Technician

Thyssen Mining provides a unique opportunity to work for a dynamic and growing contracting company that specializes in building underground mines for our clients.  We specialize in executing mining projects in North America and internationally and are part of a global contracting group.   With offices in Saskatchewan and Ontario, Thyssen Mining is a leader in the underground mine engineering and construction industry with expertise in all aspects of underground mining including shaft sinking, mine development, mine production, and underground construction.   Our work also extends into the underground civil tunnelling construction sector. 

We are currently seeking an energetic and detail-oriented individual to join our small, flexible team of IT professionals in the position of Computer Technician , working out of our office in Regina, SK on a 1-year term.

The ideal candidate will be energetic and maintain a positive attitude as they work alongside other IT personnel in providing timely resolutions to issues involving IT operations, mobile devices, networks, and other IT systems. Alongside these day-to-day support operations, we want someone who has a strong technical background, can learn on their feet, and can fluidly pivot from project to project.

We want someone with strong technical skills that can hit the ground running with minimal training to help support our IT systems and users. Put your own stamp on things and help propel our organization’s IT department forward in this fast-paced industry.

There will be a mix of on-prem and cloud technologies utilized ranging from Microsoft Windows, Active Directory, Office 365, and Virtualization, so deep knowledge of these, as well as networking, security, and other software technologies is key.

Reporting to the IT Manager, the ideal candidate will be responsible for:

· Being the first point of contact for issues involving IT Operations, Cloud Computing, Networking, Mobile phones, Cabling, Hardware or Software

· Liaising and coordinating with site personnel

· Ability to work without immediate supervision

· Monitoring and maintaining computer systems and networks

· Testing, installation, configuration, and deployment of hardware & software

· Troubleshooting & diagnosing system issues

· Assisting staff with setting up systems or resolving issues

· Documenting processes and procedures

· Identifying new and efficient ways of performing tasks

The ideal candidate will possess the following:

· A Technical Support background that comprises of both education and job experience of 3+ years

· Strong customer service skills

· English communication – both verbal and written

· The ability to manage multiple priorities

· IT Certifications or a technical diploma through a recognized institution

· Experience with Microsoft Office including O365 Administration

· Experience with Servers, Networking, Cloud Computing, Hardware Repair, Software Installations, Laptops, PC’s, Mobile Devices

· Ability to travel periodically and work at remote minesites and offices throughout Canada and the US

· Must be able to comply with international travel regulations and restrictions

Thyssen Mining offers a competitive compensation package.

Please apply with your cover letter and resume to [email protected]. Please indicate “Computer Technician” in the subject line.

We thank all applicants for their interest. However, only those being considered will be contacted for an interview