Condominium Manager (Richmond Hill)

About the role

ICON Property Management is seeking an experienced and service-driven Condominium Manager to oversee the day-to-day operations of a residential condominium corporation. This on-site leadership role involves close collaboration with the Board of Directors, supervision of site staff, and oversight of financial, operational, and administrative functions to ensure the corporation runs efficiently, responsibly, and in full compliance with legislative requirements.

The Condominium Manager plays a key role in fostering a positive community environment, preserving the building’s physical and financial health, and helping the board advance key initiatives and long-term planning objectives.

What you'll do

• Respond to resident inquiries and concerns in a timely and professional manner
• Enforce the condominium’s declaration, by-laws, and rules
• Schedule and attend board and committee meetings; prepare agendas, minutes, and follow-up documentation
• Maintain ongoing communication with the Board of Directors to support governance and community priorities
• Prepare and manage annual operating and reserve fund budgets in collaboration with the board and finance committee
• Review, code, and approve invoices; monitor monthly expenditures and prepare financial summaries
• Coordinate year-end audit preparation and documentation
• Oversee insurance renewals and administration of claims
• Review and prepare status certificates for issuance
• Maintain records and ensure compliance with the Condominium Act and all relevant procedures
• Conduct regular inspections of common areas to ensure cleanliness, security, and safety
• Coordinate preventative and seasonal maintenance programs
• Oversee contractor and vendor performance; ensure compliance with contract terms and service standards
• Implement emergency management plans and ensure procedures are up to date
• Review building systems and equipment for optimal performance; address deficiencies as needed
• Define scope of work for recurring and project-based contracts
• Solicit and evaluate bids; prepare tender summaries and present recommendations to the board
• Manage the implementation of service contracts and ensure warranty items are tracked and resolved
• Ensure all operations adhere to applicable codes, regulations, and performance expectations
• Provide leadership and direction to on-site staff, including superintendents and administrators
• Conduct performance reviews, provide coaching and recognition, and support training and development initiatives
• Handle employee relations matters in coordination with senior management and HR

Qualifications

• General Licence under the CMRAO (required)
• Minimum 3 years of experience managing residential condominium properties
• Strong understanding of the Condominium Act, 1998, and related regulations
• Proven ability to manage budgets, interpret financial statements, and coordinate audits
• Excellent communication, problem-solving, and organizational skills
• Proficient in property management software (e.g., Condo Control, Condo Manager) and Microsoft Office
• Familiarity with tendering, contract negotiation, and vendor oversight
• Ability to attend evening meetings and respond to emergencies as required