Consultant conversion - Director, Infra Prod Mgmt & RE III : Job Level - Director

We offer:

• To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork
• State-of-the-art offices that are designed to maximize collaboration
• Flexible working arrangements
• Enriching challenges that provide opportunity for constant learning and advancement
• An environment which is leveraging technology to its highest potential

Team Profile:

Enterprise Technology & Services (ETS) delivers shared technology services forthe Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

Position Description:

The Unix Operations team is responsible for implementing and managing the Linux infrastructure for Morgan Stanley. The group is involved in evaluation, certification, integration, and maintenance of various products, including hardware, Operating Systems, such as Red Hat Linux and Solaris, system services (DNS, DHCP, NTP, syslog, etc.), file systems (NFS, AFS, Hadoop and various cluster file systems), High Availability, Virtualization technologies and a variety of in- house developed tools. 

We interact with a high number of customers from numerous business units to generate improvements that ensure the smooth operation of the plant without being hard to manage. We also liaise with engineering groups to set direction for the many disciplines thatare part of our day-to-day service portfolio (storage, core infrastructure services and special projects) and create different solutions for the low-level components that makes our infrastructure tick.

We interact with many customers from numerous business units as a mechanism to generate improvements to be able to 'run the bank' more efficiently and effectively.

The role is critical to our day-to-day incident management function with primary responsibilities for:

• Diagnosis and resolution of immediate production impacting issues in the compute and storage plant
• Working with other infrastructure teams including networking, database administration and hosted solution teams for outage resolution, as well as customers aligned with the business users of our plant to determine scope, impact, and appropriate resolution path
• Carry out proactive health & hygiene tasks to maintain operational stability and compliance for risk & control programs to ensure the production environment is not put at risk
• Collaborate with engineering teams to test and certify new hardware & software products
• Occasional weekend project work responsibilities to on-board new UNIX assets for growth or large programs such as new datacenter build outs

Required Skills:

• 5 to 7 years of experience in a similar role.
• Must have strong knowledge and experience with Linux, preferably Redhat, and/or any other Linux distributions.
• Strong knowledge and experience of various services i.e. DNS, DHCP, NTP, Kerberos, SSHD, PXE, SFTP, HTTPD, Docker etc.
• Knowledge of various enterprise server hardware models [blades, rackmount, standalone] networking, routers and switches.
• Must be able to read, understand and write intermediate to complex scripts using KSH, Bash, Perl, Python etc.
• Good understanding and workings of configuration management tools, Redhat Satellite servers, Quattor, Puppet, Chef etc.
• Good knowledge and understanding of Clustering, Virtualization, NAS, NFS and SAN
• Excellent communication and written skills. Being able to explain technical problem to non-technical audience.
• Available for on-call (1 week out of every 4-6 weeks), rotated weekly within the team, and become a point person for any production issues.
• Ability to work in a global distributed team.

Nice to have:

• Experience with trouble shooting incidents involving compute resources, network problems, remote storage related problems [SAN, NAS] etc.
• Experience with analyzing and diagnosing kernel carsh/core dumps, network packet captures and identifying the root cause of problem
• Sound knowledge of networking, TCP/IP, Layer 2/3 network design, firewall, switches and routers etc.
• Experience working in a DevOps environment.
• Knowledge and experience with various server hardware models and vendors i.e. IBM, Dell, HP etc.
• Ability to identify performance bottlenecks and tune the system parameters to provide more throughput.
• Good understanding and knowledge of Load Balancing, High Availability and BC

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.