Coordinator, Procurement Performance & Business Operations

About the role

Canadian Blood Services is looking for a Regular full-time Coordinator, Procurement Performance & Business Operations to join our dynamic Procurement team. 

The Coordinator, Procurement Performance & Business Operations is responsible for supporting the effective management of Procurement operations through ownership of departmental performance reporting, development of KPI dashboards, executive reporting coordination, and business operations support.

The role acts as a key resource to the Director and Procurement team, enabling data-driven decision-making, standardized processes, and effective governance practices.

This position works collaboratively with internal stakeholders to develop reporting frameworks, enhance business processes, and ensure the timely and accurate delivery of materials supporting executive and committee oversight. 

Formula for success

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  Drawing on strong organizational and stakeholder management skills, you will oversee the execution, tracking, compliance, and record management of supplier agreements.
  
  


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  Leveraging analytics and reporting expertise, you will develop Procurement KPI dashboards and deliver insights to support decision-making, performance monitoring, and continuous improvement.
  
  


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  Channeling your experience in data storytelling, reporting, and governance, you will translate complex data into compelling executive and board-level insights that drive strategic decision-making.
  
  


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  Utilizing coordination and relationship-building expertise, you will manage operational, administrative, and onboarding activities while driving timely execution of departmental priorities and stakeholder engagement.
  
  


• You will build strategic supplier partnerships that drive procurement performance, operational excellence, and continuous improvement.


• You will champion document governance, compliance, and process improvements to enhance quality and efficiency.

Desired education and skills

• Strong analytical and data interpretation skills, with the ability to translate complex data into meaningful insights and recommendations.


• Excellent organizational and time management skills, with the ability to manage multiple priorities, deadlines, and governance timelines.


• Proven ability to support executive reporting, briefing materials, and presentation development with a focus on clarity and storytelling.


• Effective communication skills (written and verbal), with the ability to tailor messaging for diverse audiences, including senior leadership.


• Demonstrated experience in process improvement, workflow optimization, and continuous improvement initiatives.


• Knowledge of procurement processes, supplier performance management, and governance frameworks is considered an asset.


• Strong Power Point and presentation skills.

What we offer you

• 4 weeks' vacation.


• Annual performance award up to 5%. 


• Comprehensive group health, dental and vision benefits for you and your family.


• Defined benefit pension plan. 


• Employee discounts, wellness program, professional resources. 

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at 1800 Alta Vista Dr, Ottawa, Ontario 40% of the time/days of the week with mandatory days being Monday and Tuesday, unless otherwise required.


• Shifts/hours - Monday to Friday. 37.5 hours per week, 7.5 hours per day.