Coordonnateur(trice) de la gestion du changement - Change management coordinator

English will follow

Soutient les initiatives de transformation de l’entreprise en développant et en coordonnant des stratégies de gestion du changement structurées afin d'adopter de manière efficace les nouveaux processus, outils et modes de travail. Le candidat travaillera en étroite collaboration avec les responsables métiers et les leaders de la transformation afin d’évaluer les impacts, d’aligner les parties prenantes et d’atténuer les risques.

Responsabilités:

Supports the successful delivery of enterprise transformation initiatives by developing and coordinating structured change strategies that ensure effective adoption of new processes, tools, and ways of working. The candidate will partner closely with business owners and transformation leaders to assess impacts, align stakeholders, and mitigate risks. 

Responsibilities 

• Strategy & Planning: Build and coordinate comprehensive change management plans tailored to specific projects or workstreams. 

• Impact & Readiness Assessment: Conduct stakeholder and impact assessments, evaluating how proposed changes will affect organizational structures, workflows, and employees. Also identifying adoption risks and define mitigation actions with business owners and transformation directors. 

• Communication: Develop clear, targeted, and consistent communication plans to keep stakeholders informed and engaged throughout the transition, also allowing two-way feedback loops with impacted groups. Also coordinating overlapping communication plans to avoid change fatigue. 

• Training & Development: Conduct training needs analyses and collaborate with business owners and transformation directors to prepare employees for new processes and technologies. 

• Resistance Management: Proactively identify, track, and mitigate potential points of friction or resistance across teams. 

• Change Performance Tracking: Define and monitor KPIs (e.g., adoption rates, employee feedback) to gauge the effectiveness of change initiatives. 

Requirements & Qualifications 

• Experience: 3 to 7+ years of experience in organizational change management, human resources, or management consulting. 

• Methodologies: Strong working knowledge of standard frameworks (e.g., PROSCI). 

• Soft Skills: Exceptional emotional intelligence, empathy, and the ability to influence and negotiate with stakeholders at all levels. 

• Education: A bachelor’s degree in Business Administration, Organizational Psychology, Human Resources, or a related field. 

• Certifications: Certifications like PROSCI or CCMP (Certified Change Management Professional) are highly valued.