Copywriter & Content Manager

Description

Are you a master of the "short and sweet" who also knows their way around a CMS? Koodo is looking for a Copywriter & Content Manager to join our team. This is a unique hybrid role designed for a creative storyteller who isn't afraid to get under the hood. You’ll be responsible for crafting the fun, customer-first voice that Koodo is known for across our digital ecosystem—from high-traffic homepages to promotional banners—and then physically bringing that content to life by managing the upload and deployment process.

The Role


In this dual-focus position, you will bridge the gap between creative ideation and technical execution. You aren’t just handing off a Word doc; you are the architect of the final digital experience.

• Creative Execution: Write punchy, persuasive copy for splash pages, homepage tiles, and promotional banners that drive conversion and brand love.


• Balance Marketing Copy vs. Self-serve: Write and develop support content for our customers that is technical but ultimately easy to digest.


• Content Management: Take ownership of the end-to-end publishing workflow. You will upload copy and imagery directly into our systems, ensuring everything looks pixel-perfect.


• Evaluate current processes with aims to optimize: You’ll understand how the right processes can improve our output - and strive to implement any recommendations


• Sales Integration with an E2E vision: Develop content for both general sales initiatives and End-to-End user flows, ensuring Koodo’s value propositions are clear, competitive, and on-brand.


• Quality Assurance: Audit live content for accuracy, broken links, or formatting issues, maintaining a high standard of digital excellence.

What We’re Looking For

• A "Koodo" Voice: You understand how to be friendly, transparent, and a little bit quirky without losing the "sales" edge.


• The Hybrid Mindset: You enjoy the creative flow of writing but get equal satisfaction from a perfectly organized backend folder and a successful site deployment.


• Detail Obsession: You spot a double space or a mismatched image aspect ratio from a mile away.


• Agility: You can pivot quickly between high-level brand storytelling and the technical requirements of a CMS.