Counselling Centre Office Manager

Job Posting: Office Manager

Location: Peace Portal Counselling Centre – South Surrey BC 

Position Type: Full-time (40 hours/week, Monday–Friday) 

Position Summary 

Peace Portal Counselling Centre is seeking a dedicated Office Manager. This role is essential to the smooth day-to-day operations of our counselling centre, supporting both our counselling team and clients. 
 
The Office Manager: 
- Supervises staff and the daily operations of Peace Portal Counselling Centre 
- Provides direct assistance to the Director of the Centre 

Person Summary 

The Office Manager: 
- Embodies the characteristics of a follower of Jesus 
- Aligns with and supports the mission, vision, and values of Peace Portal Alliance Church (PPAC) 
- Actively seeks to show God’s love to others through word and deed 
- Leads with humility, influence, and care rather than simply through position 

Duties and Responsibilities 

The Office Manager is responsible for: 
- Fostering a culture of client care and confidentiality within the office 
- Management, training, supervision, and evaluation of administrative staff 
- Delegating assignments to ensure smooth operations and high productivity 
- Providing assistance to the Director’s role and schedule 
- Designing, implementing, and maintaining office procedures and systems 
- Maintaining office supply inventory and re-ordering as needed 
- Overseeing third-party billing processes and timetables 
- Oversight and submission of counsellor invoices to payroll 
- Coordinating logistics for meetings, seminars and office events 

Competencies & Qualifications 

- Proficiency in MS Word and Excel 
- Experience with online scheduling systems (Jane Practice Management Software preferred) 
- Strong organizational and leadership skills 
- Excellent interpersonal and communication skills 
- Previous office management or administrative experience preferred