The Role
The main duties of the Counter Sales Representative include working with different means of communication including phone, email, in-person interaction, and computing systems to target potential new clients and assist incoming clientele.
Providing top-class customer service through genuine interactions in every conversation. The right candidate has strong communication skills, as well as computing skills and a strong sales acumen with some familiarity with the industry and the products used in construction sites.
This position requires flexible availability between 7 am to 5 pm as it offers shift times from Monday to Friday starting at 7 am to 4 pm or 8 am to 5 pm.
Responsibilities
Greeting, introducing, and upselling while providing excellent customer service to incoming and new clientele Adjusting sales tactics to appeal to a larger demographic of clients Abiding by company policies Effectively processing customer orders and updating customer accounts using point-of-sale systems and computing programs Working on creating quotas, and estimations, and presenting them in a professional manner to clients Finding new prospective clients through outbound emails and outbound calls Providing product pricing consulting and following company guidelines Keeping track of customers' orders; following up if finding any issues with an order with prompt communication Requirements
A minimum of 1 year of sales experience. Preference is given to those with construction materials experience. Experience managing the sales of inventory Completion of a Bachelor's Degree or similar A coachable candidate who is able to adjust to best practices with ease An individual who takes pride in their work and the company working for; keeping a curious mindset and continuously learning product details Ease to retain information for product knowledge Genuinely friendly and approachable, able to start conversations with clients and build solid relationships KPI-driven with a track record of meeting sales quotas regularly A professional and strong problem solver, capable of providing resolutions to presented problems Compensation
$52,000 - $55,000 depending on experience 10% annual business incentive plan paid if the region meets or exceeds the target, for an extra $5,000 bonus. Regular annual merit wage increases Benefits paid 100% paid by the employer except for Long Term Disability, available upon start date Vacation time starts at 10 days a year and 5 sick/personal days a year RRSP matching is up to 4% after 3 months Education reimbursement program Employee assistance program A great supportive team environment Plenty of opportunities for growth within the partnered companies #INDSTRIVE3
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