Credentialing Associate

About Us
Total Life is a mental healthcare organization solely committed to serving older adults by taking an evidence-based approach to well-being and aging. Total Life is on a mission to support older adults and combat mental health issues by making quality, affordable emotional support services easily accessible through a telehealth platform. As a company, we are dedicated to making an impactful change in the world by prioritizing the mental health and well-being of this vulnerable demographic.

About You
You are someone who is highly organized, detail-oriented, and a self-starter. You are passionate about promoting a positive work environment and building a collaborative team culture that fosters growth, learning, and excellence. As the Credentialing Associate, you will be responsible for assisting the Director of Clinical Operations to help supervise and manage therapists, ensuring that all clinical services are provided in a timely and efficient manner while maintaining the highest level of quality and care. This is an in-person position.

Key Responsibilities:

• Lead the credentialing and insurance enrollment process of therapists
• Spreadsheet maintenance, license, degree and insurance product data query in contract and credentialing
• Oversee the organization and maintenance of therapist files, ensuring that essential documents are kept up-to-date and securely filed
• Remain informed regarding CMS requirements, clinical resources, and ethical codes
• Present additions for the platform (ex. Clinical scales/assessments, technical improvements, etc.)
• Serve as a central point of contact for therapists and the care coordinators, offering assistance, answering queries, and facilitating coordination

Qualifications:

• Bachelor's degree in a related field (e.g., administration, business management, healthcare)
• Background in administration and/or insurance is preferred
• Excellent communication and interpersonal skills, with the ability to work effectively with minimal supervision
• Ability to work independently and collaboratively
• Ability to maintain confidentiality and adhere to ethical standards in the delivery of therapy services

Why Join Us?

• Make a significant contribution to healthcare services.
• Collaborate closely with a dedicated team.
• Ample opportunities for professional growth and advancement.

If you are enthusiastic about healthcare and meet the qualifications, we encourage you to apply for the Credentialing Associate, where you'll provide invaluable support to our Director of Clinical Operations. Help us make a positive impact on the lives of those in need. To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for this role.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Comprehensive Benefits Package

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (required)

Work Location: In person