Curriculum Administration Officer

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Position Summary:

Reporting to the Associate Director, this position is responsible for the activities of a team of administrators supporting the delivery of the undergraduate medical curriculum in Family Medicine. The Officer develops and implements procedures and controls to enhance the team’s operations and provides administrative direction regarding their goals and objectives. Analyses problems, determines course of action, and provides advice to team members on problem resolution. Participates in the implementation of new initiatives that support the strategic direction of the Department of Family Medicine as well as the Medical Education Services unit.

Primary Responsibilities:

• Participate in the development and implementation of policies and new initiatives that support the strategic direction of the unit (UGME in Family Medicine) and oversee the daily administrative operations;
• Contributing to the strategic direction for the administration of Medical Education, provide advice to UGME Director(s) on student affairs activities and engage in problem resolution in accordance with established policies and procedures;
• Provide professional expertise and advice to students and staff on a variety of student and academic issues;
• Review, analyze and make decisions on a variety of student affairs issues including scheduling, registration issues, marks, course requirements, eligibility of credits, etc.;
• Assess and resolve student administrative problems, employee concerns and faculty requests. Formulate recommendations and raise these with the Associate Director of AEC, as needed;
• Responsible for the management of Family Medicine clerkship course which is a component of MDCM Curriculum;
• Implement and manage strategic committees in collaboration with the UGME Program Director such as recruitment, curriculum development, program promotion, etc.;
• Promote the Family Medicine UGME programs internally and externally, and participate in the development of innovative communication strategies in collaboration with the Department’s Communications Officer;
• Ensure that the Family Medicine UGME content of the departmental website is updated and maintained regularly in coordination with the Department’s Communications Officer;
• Participates in internal communities of practice to source best practices and current information from central and peer units. Represent the Department in outside meetings linked to UGME;
• Review, update, and develop internal policies and procedures regarding the curriculum as well as publications (e.g., University calendar), forms, reference guides, and supporting materials (e.g., the UGME website);
• Oversee and support the administrative and support staff including recruitment, providing training and advice, work allocation and assessing and providing feedback on performance;
• Work closely with the Financial Officer on reconciliation and budget monitoring for all the UGME programs;
• Oversee the planning and execution of certain UGME-related events.

Other Qualifying Skills and/or Abilities

• Experience leading a team and overseeing service delivery is an asset.
• Client-focused, diplomatic, and professional.
• Able to build rapport within a professional setting, and to work autonomously and as part of a team.
• Must have strong organizational, priority-setting, research, and problem-solving skills.
• Proven ability to mentor staff and assist clients, provide advice, solutions, etc. in both English and French.
• Ability to track, analyze, and synthesize a high volume of information and to handle multiple projects and meet strict deadlines.
• Demonstrated knowledge and understanding of McGill University, the Faculty of Medicine, McGill’s teaching hospitals, and the accreditation process is an asset.
• Demonstrated ability to work in a PC environment using databases, spreadsheets, and web applications.
• Excellent verbal and written communication skills in English and French.
• Skills testing will be administered.

Job Profile: