Customer Finance Support & Office Administrator

Job Description:

Join Our Purpose - Feeding the Future
 

Role: Customer Finance Support & Office Administrator

Location: Okotoks, AB
Hours/Shift: 40 hours
Vacancy Type: Replacement  

Why join us
Get ready to Own your career as Customer Finance Support & Office Administrator at Trouw Nutrition, Okotoks a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future drives us to support customers and ensure smooth operational flow.

What you’ll do

• Administrative & Operational Support : Prepare and distribute reports with a high degree of accuracy, completeness, and timeliness. Manage incoming calls, emails, and mail, ensuring inquiries are directed appropriately and responded to promptly. Coordinate delivery and logistics activities to ensure alignment across orders, shipments, and supporting documentation

• Financial Support : Process and track payments in line with established company procedures and controls.Provide support with account reconciliations and maintain accurate documentation for all related activities. Monitor and track outstanding items to support Accounts Receivable visibility and follow-up

• Office & Supply Management: Manage inventory and ordering of office supplies, including kitchen and coffee station items. Ensure workplace supplies and resources remain stocked to support daily operational needs

• Team Support & Coverage: Provide coverage during vacations, absences, and peak periods to maintain continuity across business operations. Support the standardization of processes and contribute to improvements in administrative workflows

Who we’re looking for

• 3 to 4+ years of experience working with ERP or SAP systems, supported by strong computer skills

• Strong understanding of day-to-day business operations, including call and mail management, payment processing, office supplies, and general office administration

• Proficient in Microsoft Office and comfortable using computer-based systems in a fast-paced environment

• Experience with ERP or SAP systems is considered an asset

You’ll also need

• High school diploma, or equivalent combination of education and experience in office administration or office management

• Experience working in a manufacturing or global business environment is considered an asset

• Availability to work on-site five days per week, Monday to Friday, from 8:00 a.m. to 4:00 p.m.

What you’ll receive

As part of Nutreco, you’ll be a member of the SHV family, a diverse group of companies with global footprint. Join us and you’ll gain access to a wide network of expertise and global career paths. You’ll also benefit from the backing of one of the world’s largest privately owned businesses, known for its stability and long-term focus. 
In addition, you’ll receive 

• Robust pension plan with employer matching that begins on Day 1!  

• Competitive health benefits - Medical/Dental/Vision/HSA, that start on Day 1!  

• Short-term/Long-term Disability and Mental Health spending allowance 

• Maternal top-up and Tuition Reimbursement  

• 15 vacation days to start (tiered) 

• Annual bonus 

How and why to find out more 

We can offer you a rewarding career with real meaning and purpose. Where you’ll feel proud of the impactful role you perform every day and the part you play in Feeding the Future. So, if you’re interested in joining us, get ready to Own your progress, your potential and your career. We aim to review all applications within five business days and will get back to you as soon as possible. 

#Ownit 

Additional Information  

Accessibility: Nutreco is committed to creating an accessible and inclusive recruitment experience. Accommodations are available upon request at any stage of the hiring process. If you require support, please let us know and we will work with you to meet your needs.  

AI Screening Disclosure: Nutreco does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates at any stage of the recruitment process. All applications are reviewed directly by our Talent Acquisition team and hiring managers.  

Background Check: Final candidates who are offered a position will be required to undergo a criminal background check.  

Eligibility: Candidates applying to job openings must already be authorized to work independently in the country where the position is based. Employer sponsorship is not available for this role.  

Employment Equity: We are committed to employment equity and encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities, and members of visible minorities.  

Pay Transparency Statement: Compensation for roles at Nutreco varies depending on a wide array of factors including but not limited to skill set, education, and level of experience. We believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.  

 #SPTN 

Our organisation:
Nutreco is a global leader in animal nutrition and fish feed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for agriculture and aquaculture. Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future.

Equal Opportunity Employer: 

Nutreco is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Nutreco is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.