Customer Service Assistant

As a Customer Service Assistant, you will play a key role in supporting customer interactions across marketing campaigns and promotional activities. You will represent client brands, assist customers with enquiries, and help ensure a positive and professional customer experience.

This role is ideal for a people-focused and proactive individual looking to build a career in customer service, marketing, or client relations within a fast-paced environment.

Key Responsibilities

• Engage with customers during marketing campaigns and promotional activities
• Provide accurate information about products and services
• Represent client brands professionally and maintain high service standards
• Support customer acquisition and retention initiatives
• Assist with handling customer enquiries and resolving issues efficiently
• Maintain accurate records of customer interactions and campaign activity
• Work closely with team members to achieve campaign objectives
• Share feedback and insights to improve customer experience and campaign performance

What We’re Looking For

• Strong communication and interpersonal skills
• Friendly, confident, and customer-focused attitude
• Positive, proactive, and reliable mindset
• Ability to work effectively in a fast-paced team environment
• Good organisational and problem-solving skills
• Interest in customer service, marketing, and business growth

What We Offer

• Structured training and ongoing development
• Clear progression opportunities within customer service, marketing, and leadership roles
• Supportive and collaborative team culture
• Hands-on experience working with live campaigns and client brands
• Opportunities for professional and personal growth

If you’re enthusiastic, customer-oriented, and ready to grow your career in a dynamic marketing company, we’d love to hear from you. Apply today and take the next step in your professional journey.