Customer Service Assistant, Over the Road

Specific Responsibilities include:

• Provide assistance to Drivers when a breakdown occurs
• Work order entry
• Creating purchase orders
• Utilizing reports to identify incorrect or problem data using established guidelines
• Communicating exceptions, initiate corrective action, and report and evaluate the action effects.
• Works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to required shop
• Driver & Customer Relations

Our Ideal Candidate will possess the following qualifications:

• Experience in a maintenance administrative/coordination role
• Excellent organizational skills and record keeping ability
• Strong attention to detail abilities
• Ability to use and learn computer software and programs
• Problem solving ability; recognize, assess, report and provide solutions
• Strong interpersonal and communication skills

This position is permanent full‐time and subject to a modified work schedule, continental shift from 6:00-18:00.

This job is classified under NOC Code: 14100.