B

Customer Success Manager (Vancouver Hybrid)

salary Salary :

$142,000 - 178,000 yearly

icon building Company : Boomi
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Customer Success Manager (Vancouver Hybrid)


About Boomi and What Makes Us Special


Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.


This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.


How You'll Make An Impact


Maximize retention and identify growth opportunities with your account portfolio



  • Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)

  • Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth

  • Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)

  • Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program


The Experience You Bring:



  • 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account Management focus

  • Experience with Commercial IT organizations

  • Ability to address topics such as business value and total cost of ownership, etc.

  • Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work

  • Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences


Bonus Points If You Have:



  • Experience with cloud and application integration and B2B integrations

  • Excellent business, analytical, problem solving and communication skills (written and verbal)

  • Proven ability to meet and exceed retention targets 


Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) ranges from $142,000 - $178,000 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 


#LI-JL1 #LI-HYBRID


 


Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  


All employment decisions are based on business needs, job requirements, and individual qualifications.


Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries. 


Original job Customer Success Manager (Vancouver Hybrid) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Success Manager Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Success Manager Jobs in Canada

GrabJobs is the no1 job portal in Canada, connecting you to thousands of jobs fast! Find the best jobs in Canada, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.