Data & Business Systems Analyst

Data & Business Systems Analyst  

About the Role 

We are looking for a detail-oriented and analytical Data & Business Systems Analyst to support the accuracy, integrity, and ongoing maintenance of data across our business systems. 

This role will serve as an important link between our business processes, data, and technology platforms. The successful candidate will validate and reconcile data across multiple systems – including SAP, Salesforce, and external vendor systems – identify and resolve data discrepancies and help maintain accurate information that supports our recurring revenue business. 

In addition, this role will assist with the ongoing management and optimization of our Automation Anywhere automation environment. This includes supporting recurring automated processes, monitoring results, investigating exceptions, and helping identify opportunities to automate repetitive data and business processes. 

The ideal candidate is someone who enjoys working with data, is highly detail-oriented, understands how business processes translate into systems and data, and is comfortable investigating issues across multiple platforms. 

Key Responsibilities 

Data Validation & Quality 

• Validate data across SAP, Salesforce, vendor systems, and other business applications to ensure accuracy, completeness, and consistency. 

• Identify data quality issues, determine root causes, and coordinate corrective actions with appropriate business and technical teams. 

• Perform data cleansing, updates, corrections, and ongoing maintenance as required. 

Recurring Revenue Data Support 

• Investigate discrepancies affecting customer contracts, subscriptions, products, pricing, billing, renewals, or revenue reporting. 

• Work with Finance, Sales, Operations, IT, and other stakeholders to resolve data issues. 

• Support recurring monthly/quarterly data validation and close-related activities. 

• Help identify opportunities to improve the reliability and efficiency of recurring revenue processes. 

Automation Anywhere Support 

• Assist with the ongoing management and support of our Automation Anywhere automation environment. 

• Monitor recurring bots and automated processes and investigate failures, exceptions, and unexpected results. 

• Validate automated outputs against source systems and expected business rules. 

• Assist with troubleshooting and coordinating resolution of automation issues. 

• Support testing of automation changes and new automation implementations. 

Systems & Technologies 

The role will work across a variety of business systems, including: 

• SAP 

• Salesforce 

• Automation Anywhere 

• Vendor and third-party systems 

• Excel / Microsoft 365 

• Business intelligence and reporting tools 

• Other enterprise applications and data sources 

Qualifications 

• Strong attention to detail, including the ability to identify data inconsistencies and anomalies. 

• Strong Excel skills, including the ability to work with large datasets and perform data comparisons and reconciliations. 

• Strong communication skills, with the ability to explain data and system issues to both technical and non-technical audiences. 

• Strong organizational skills and ability to manage multiple priorities. 

Preferred 

• Experience working with data across multiple systems or applications. 

• Experience working with SAP and/or Salesforce. 

• Experience with Automation Anywhere or another RPA/automation platform. 

• Experience with data reconciliation, data migration, data cleansing, or master data management. 

• Experience with system integrations and understanding of upstream/downstream data dependencies. 

Ideal Candidate 

The ideal candidate is a data detective and business problem solver. You don't necessarily need to be a developer, but you should be comfortable digging into data, comparing information between systems, asking questions when something doesn't make sense, and figuring out why two systems don't agree. 

You are naturally curious, highly organized, and comfortable working with both business users and technology teams. You enjoy finding patterns, fixing problems, improving processes, and eliminating repetitive manual work. 

You are also comfortable working in an environment where priorities can change and where success requires both attention to detail and an understanding of the bigger business process.