Data Management Business Analyst

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

Building a World-Class, Diverse and Inclusive Data Management Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about data. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD has redefined its vision and data strategy to become a data driven organization through improving discoverability, understanding, trust, and accessibility of data. By maintaining high-quality data and implementing standardized data management practices, we can drive innovation, improve operational efficiency, and better serve our customers while minimizing risks.

The Enterprise Data Management Office (EDMO) establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions.

There's room to grow in all of it.

Job Description Summary

Provide specialized business management guidance and support for a functional area and implement standards / processes and/or initiatives to meet business management, strategy, and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

KEY ACCOUNTABILITIES

CUSTOMER

• Provide specialized business management related advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities, and provide recommended action to management
• Lead on the implementation of initiatives in support of the overall data management strategy
• Manage a set of business management work activities requiring coordination across multiple areas
• Support / manage the integrated implementation of standards / processes / procedures / changes in across multiple functional areas
• Provide subject matter expertise and/or input to projects/initiatives as a representative for Enterprise Data Management Office, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities

SHAREHOLDER

• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level for all data management activities
• Develop and deliver presentations / communications to management or broader audience
• Adhere to internal / procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
• Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
• Support development and/or/ implementation of standards, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

EMPLOYEE / TEAM

• Continuously enhance knowledge / expertise in own area
• Keep current on emerging trends / developments and grow knowledge of the business, analytical tools and techniques
• Prioritize and manage own workload to deliver quality results and meet assigned timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and business units

BREADTH / DEPTH

• Experienced professional role providing specialized guidance/ assistance to function supported
• Focus on short to medium-term (weekly / monthly), non-routine specialized/ complex issues and/or escalated matters
• Independently perform tasks from end to end
• Generally, reports to a Senior / Manager role

EXPERIENCE / EDUCATION

• Undergraduate degree in business, data, risk or change management would be beneficial
• 3-5 years relevant experience in change management or data governance related roles
• Strong written and verbal communication skills (listening, documentation, and presentation skills) to synthesize research and recommendations
• Experience working with cross-functional teams and managing stakeholder relationships
• Proven track records in supporting / leading change management initiatives
• Proven skills in assessing and prioritizing based on business impact, need and risk factors
• Strong analytical and problem-solving skills
• Experience with creating insightful and actionable reports
• Comfortable in operating in a dynamic, fast-paced, and sometimes ambiguous environment
• Knowledge of data management topics is and asset (e.g., governance, architecture, modelling, security, reference data, metadata, etc.)
• Proficiency in Microsoft Office applications
• Experience with Confluence, JIRA or data visualization tools (e.g Tableau, Power BI) is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement:

N/A.