Data Management Strategy & Governance Specialist

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

Building a World-Class, Diverse and Inclusive Data Management Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about data. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD has redefined its vision and data strategy to become a data driven organization through improving discoverability, understanding, trust, and accessibility of data. By maintaining high-quality data and implementing standardized data management practices, we can drive innovation, improve operational efficiency, and better serve our customers while minimizing risks.

The Enterprise Data Management Office (EDMO) establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions.

There's room to grow in all of it.

Job Description Summary
Manage a diverse portfolio of business management activities for complex or high risk functional area(s), and implement standards / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

• Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
• Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
• Lead / manage the integrated implementation of standards / processes / procedures / changes in across multiple functional areas
• Provide direction and/or input to complex, wide-ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
• Facilitate key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/short to long term goals etc.)
• Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
• Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

SHAREHOLDER

• Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
• Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Lead relevant governance meetings or committees and related deliverables / outcomes
• Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues
  

EMPLOYEE / TEAM

• Lead change activities by developing and implementing strategies to ensure smooth transitions during Enterprise Data Management Office strategic initiatives
• Design and facilitate comprehensive training programs to enhance competency and adoption of the new processes
• Provides thought leadership and/or industry knowledge for own area of expertise
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

• Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
• Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
• Scope of role may have enterprise impact
• Focus on short to medium - term issues (e.g. 6-12 months)
• Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• Oversee and/or independently perform tasks from end to end
• Generally, reports to a Senior Manager or executive role
  

EXPERIENCE & EDUCATION

• 7+ years relevant experience in Strategy, Governance, Change Management roles
• Undergraduate degree: in data, change or risk management would be beneficial
• Strong written and verbal communication skills (listening, documentation, and presentation skills) to synthesize research and recommendations, creating impactful presentations to management and senior executives
• Strong background in strategy development and implementation
• Experience working with cross-functional teams and managing stakeholder relationships
• Proven track records in leading change management initiatives
• Experience in developing and delivering training programs
• Proven skills in assessing and prioritizing based on business impact, need and risk factors
• Solution oriented, with ability to navigate organization and make assessments and decisions with sometimes vague, incomplete, or partial context/ parameters
• Knowledge of data management topics is an asset (e.g., governance, architecture, modelling, security, reference data, metadata, etc.)
• Strong analytical and problem-solving skills
• Demonstrated expertise in developing insightful and actionable reports
• Proficiency in Microsoft Office applications

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement:

N/A.