Dealer Facility Planning & Support Specialist

Job Description

Dealer Facility Planning and Support Specialist

Rank 4

Scarborough, ON (Hybrid)

Deadline: Please apply by June 20th, 2024

Toyota Canada Inc. (TCI) has an exciting opportunity for a Dealer Facility Planning and Support Specialist to join our Dealer Standards and Sales Operations (DSSO) department. This is a full-time opportunity that reports to the Manager of Dealer Standards and Representation. The selected candidate will be responsible for ensuring that Toyota facility standards are upheld and promoted throughout our Dealer network, as well as developing the vision for the future of Toyota and Lexus facilities. This role will include some direct Dealer and vendor interactions, as well as provide support to various team members.

What We’ll Bring:

Company & Culture

A hybrid work environment

A work environment built on teamwork, flexibility and respect

Professional growth and development programs to help advance your career

A focus on respect for people and continuous improvement

Summer Hours – condensed work week during the summer

Benefits

Competitive compensation package including bonus

Extended health care and dental benefits effective immediately

Company pension plan with additional employer contributions

Associate vehicle discount program

Reimbursement programs (tuition & fitness)

Paid holiday shutdown and competitive paid time off benefits

Sabbatical leave program

What You’ll be Doing:

Dealer Facility Upgrades

Assist Zone Dealer Development Managers with obtaining approvals for dealership renovations, relocations, and final building designs

Monitor Zone facility projects and schedules, report on progress

Represent TCI facility interests in communication with business partners and Dealers

Be the gatekeeper of Toyota Facility Standards – maintain, adjust, and ensure compliance

Lead the Plan Do Check Act (PDCA) survey process after facility project completion

Manage key facility vendor relationships

Future Facility

Research and assist in the development of long-term Toyota and Lexus facility requirements that prioritize the customer experience

Liaise with Toyota Motor North America (TMNA) and industry counterparts, ensuring open dialogue and idea-sharing

Evaluate new initiatives, analyze and build consensus for their adoption or rejection

Work cross-functionally within TCI and TMNA to support network Battery Electric Vehicle (BEV) readiness

Lead environment/green-focused facility studies and initiatives

Responsible for overseeing the Dealership BEV readiness launch, ensuring effective communication across the network and maintaining liaison with our business partners

Department Support

Provide administrative assistance for budgeting, scheduling, and reporting

Special projects including event organization and ad hoc requests

Support Dealer Development Managers with governance projects and process

Other duties as required

What You’ll Bring:

University/College degree/diploma in business, automotive, or architecture-related discipline

3+ years of automotive experience with exposure to automotive dealerships

Excellent oral and written communication skills with the ability to present confidently

Proven ability to build strong relationships

Strong time management, organizational & analytical skills

A self-starter with a proven ability to initiate and improve work processes

Proficient with Microsoft Office Applications specifically Word, Excel, and PowerPoint

Proficiency in French is an asset

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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