Design and Marketing Assistant

Title: Design and Marketing Assistant

Classification: Student Employee

Rate of pay: Starts at $21.85 per hour (+16% in lieu of benefits)

Hours of work: 15 hours per week

Reports to: Executive Director

Our design and marketing assistant is responsible for supporting the execution of the organization’s communications strategy through graphic design and marketing services. While the design and marketing assistant can expect to receive direction and supervision from the director, communications on a day-to-day basis, the design and marketing assistant is ultimately accountable to the executive director.

Duties

In particular, the design and marketing assistant performs the following duties:

Design and Marketing (60%)

• Supports the design of promotional materials for events, services, and campaigns such as social media graphics, posters, signs, and banners.


• Supports the development, maintenance, and execution of the communications plan, the brand and style guide, templates, and other plans, guides, resources, and advice to assist coworkers in developing their own materials.


• Supports the preparation of newsletters to the membership.


• Supports the planning and execution of communications, social media, and marketing campaigns for all organizational areas.

Member Services (20%)

The design and marketing assistant can expect to spend a few hours per week at Member Services (our student information and service desk) to provide frontline coverage and service and information access for our members. While the design and marketing assistant needs to make sure that they’re meeting our members’ needs, any downtime beyond “Member Services essentials” should be spent on design and marketing work that can be done from the desk.

• Supports the sharing of information about our campaigns and advocacy work.


• Supports the promotion of upcoming events and activities.


• Supports the provision of resources, information, and services to clubs.


• Supports the administration of the space booking system.


• Supports the day-to-day delivery and promotion of member services.


• Acts as a clerk and cashier, processing transactions at the desk.


• Maintains service areas, ensuring that they are always “member-ready.”

Other Duties (20%)

• Assists with the maintenance of student spaces.


• Takes meeting minutes as required.


• Works safely, in accordance with the CSU’s health and safety policy.


• Protects the personal information of coworkers, students, and the public.


• Performs other duties as assigned.

Why work at the Capilano Students’ Union?

We strive to be a diverse workplace. We’re working hard to make sure that our staff team reflects the diversity of our membership, guided by the CSU’s equity strategy. Over half of our team members self-identify as women, and people from visible minorities comprise half of our unionized workforce.

We are a certified Living Wage employer. We provide fair (and competitive) compensation packages for all members of our team, including employees who are students, because we believe that everyone who works deserves to make ends meet. As a part of our compensation and benefits package, you can expect:

• Flexible weekly and daily work schedules


• Paid sick, bereavement, and compassionate care leave


• A $650 per calendar year flexible benefit fund


• Partial reimbursement of child care expenses


• RRSP employer-matching contributions of up to 7.5%

We take our guiding principles really seriously. We think that our values create a fun, dynamic, and challenging work environment – one where no two days are the same, and where our team members look forward to coming to work. If these principles resonate with you, you should think about joining the team:

• Divesting from colonial power, and championing Indigenization
  Demonstrating leadership, value, and impact
  Centring justice, equity, and sustainability
  Delivering results with excellence
  Connecting with students to drive our work

Here’s what it takes to be a successful candidate

• In order to be an effective resource to your fellow students, and to support our members through employment opportunities, our successful candidate must be a current Capilano University student (this requirement is non-negotiable for us) and must be knowledgeable about campus and student life at Capilano University.
  


• There are a lot of moving pieces in our communications work, and you can expect to deal with a high volume of queries to support students in-person, remotely, and online. This means that our successful candidate must be well-organized, and be able to stay on top of a workflow that includes requests coming from a few different places.
  


• Depending on daily schedules, you might be working on projects alone with minimal in-person supervision for several hours at a time, or you might be working in pairs or in groups on busier days or for specific projects or assignments. This means that our successful candidate must work effectively independently and in teams.
  


• You'll be corresponding verbally and in writing with students, staff, service providers, and community members all the time to share accurate information about the resources and services available through the Capilano Students' Union, so our successful candidate must have excellent verbal and written communication skills. 


• To be able to quickly settle into your role assisting in the promotion and administration of some of our key services, our successful candidate would have an easier time being successful in this role if they have at least six months of previous experience working in graphic design and marketing.

Think you’ve got what it takes?

Apply now via this platform to join the team!

Please submit your résumé showing clearly how you would be the ideal candidate for this position and meet the qualifications set out above. You can address your correspondence to Christopher Girodat, Executive Director. This position is open until 5pm on Friday, June 28, 2024, and we expect to start conducting interviews during the week of July 8–12. Interviews are going to be scheduled during business hours.

The CSU hires on the basis of merit, and is committed to employment equity and achieving team diversity that mirrors our student population. Folks with disabilities; Indigenous folks; self-identified women; folks from visible minorities; queer folks; and trans, two-spirit, and gender non-binary candidates are encouraged to self-identify during the application process. We are committed to removing barriers in our selection process for people with visible and invisible disabilities — please do not hesitate to reach out to us at [email protected] if you need an accommodation to participate fully in our application and selection process. Our employees are represented by CUPE 1004 in a unionized work environment.