Digital Shopfoor Support

Our company is a leading European digital service provider specializing in cutting-edge solutions for the aerospace industry, dedicated to transforming the way aerospace companies operate through innovative digital solutions. Our cutting-edge technology and expertise enable us to deliver high-impact services that optimize operations, enhance safety, and drive efficiency in aerospace organizations worldwide.

We are seeking a Digital shopfloor Support to join our dynamic team. You ensure several steps of digital shopfloor application in aerospace sector: deployment, support. You will collaborate closely with cross-functional teams to ensure the successful delivery of projects within scope, on time, and within budget, while maintaining the highest standards of quality and compliance.

Key Responsibilities

Digital shopfloor support:

• You support users in use of shopfloor applications.
• Coaching/Training of newcomers.
• Writing bugs sheet or specification of evolution requests.
• Act as a link between users and the solutions project team.
• Solutions update testing before deployment

Reporting :

• Prepare regular status reports, project documentation, providing transparent visibility into project progress, milestones, and outcomes.

Qualifications

Experience:

• Prior experience working with customers in aerospace industry is preferred.

Education & Certifications:

• DEC's degree (Diploma of College Studies) in manufacturing engineering, computer science, or a related field.

Skills & Achievments:

• You are comfortable using IT solutions and supporting users.
• First experience in root cause analysis, IT problem-solving abilities.
• Writing of technical documents (BRD, specification, …).
• Technical discussions with end users.
• Knowledge of digital technologies, and their applications in the aerospace sector.
• Understanding of aerospace industry regulations, standards, and best practices.

Languages:

• French, English (professional)

Join Sopra Steria Aeroline and be part of a forward-thinking team that is shaping the future of aerospace through digital innovation. If you are passionate about IT solution, aerospace technology, and driving meaningful impact, we want to hear from you! Apply now to embark on an exciting career journey with us.

Job location in Mirabel, CA

Sopra Steria values diversity in the workplace and encourages women, visible minorities, ethnic minorities, aboriginal people and people with disabilities to apply. 

Benefits:

• Hybrid work.
• Advanced medical, dental and vision insurance.
• Access to a telemedicine service.
• RRSP program.
• Personal and sick leave.
• Recreation room with pool table and table soccer.
• Free gym located in the office

All your information will be kept confidential in accordance with EEO guidelines.

Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles.

Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles.