Director, Business Portfolio and Delivery Management

What is the opportunity?

Lead strategic planning and delivery of multiple complex programs across RBC Investor Services with direct accountability for portfolio performance, business outcomes, and organizational alignment. You will manage the full delivery lifecycle—from planning and resource optimization through execution and value realization—ensuring initiatives deliver measurable value to clients while managing interdependencies and maintaining governance discipline.

You report to the Managing Director, Strategic Transformation and collaborate with Client and Markets, Operations, Technology, Product, Risk, Compliance, and Finance leadership and teams. This strategic, execution-focused role bridges business strategy with operational delivery at the enterprise level, establishing a scalable portfolio and delivery management capability and team mentoring for sustained excellence.

What will you do?

• Manage delivery end-to-end: Establish delivery strategy, execution frameworks, and resource allocation models; track performance and escalate cross-program risks and dependencies with proactive mitigation plans

• Lead program planning and prioritization: Translate business objectives into portfolio roadmaps; align stakeholders through transparent reporting and regular governance cadences

• Orchestrate cross-functional dependencies: Align program managers, Operations, Technology, Risk, Compliance, and Finance teams; resolve cross-program conflicts and resource constraints

• Establish governance discipline: Maintain portfolio and program steering cadence with transparent trade-off analysis; escalate portfolio-level decisions to executive leadership with clear recommendations and impact assessments

• Produce and maintain governance artifacts: Create portfolio and program charters, dependency maps, dashboards, status reports, risk/issue logs, and decision records ensuring traceability from strategy through execution

• Manage portfolio financials: Full accountability for cost management and value realization; provide clear financial impact assessments to leadership

• Deliver executive communications: Present portfolio and program health, risk posture, and strategic alignment with confidence and clarity

• Apply systems thinking: Manage complex interdependencies across organizational structure, business strategy, talent, process, technology, compliance, and market dynamics; drive integrated decisions that optimize enterprise outcomes

• Build and develop teams: Lead 6 Business Program and Project Managers and oversee 4 Business Analysts; establish capability development pathways and reinforce delivery discipline

• Embody RBC Blueprint values (Client First, Integrity, Collaboration, Respect, Excellence) and behaviours (Live Our Purpose, Shape What's Next, Win as OneRBC, Think Differently, Be Bold and Clear, Grow Great People, Own It, Build Trust Everyday)

• Establish succession readiness: Develop emerging leaders through knowledge transfer and process documentation; track team retention and advancement as key success metrics

What do you need to succeed?

Must Haves:

• 15+ years in financial services program and portfolio management with exposure to transformations or large-scale initiatives

• Proven track record managing complex portfolios in regulated environments with measurable business outcomes

• Strong governance and strategic planning capability; ability to balance priorities and drive portfolio-level decisions across matrix organizations

• Excellent executive communication and C-suite engagement skills

• Demonstrated expertise in enterprise program governance, risk management, portfolio controls, and regulatory compliance

• Strategic commercial acumen; understanding of financial services business models and competitive advantage

• Advanced program and portfolio management discipline (certification preferred); skilled in execution planning, frameworks, and dependency management

• Executive presence and strategic influence; ability to drive enterprise decisions without positional authority

• Systems thinking and enterprise leadership capability

• Demonstrated commitment to building sustainable teams and developing emerging leaders

Nice-to-Have:

• PgMP, PMP, or equivalent certification

• Direct experience designing enterprise portfolio and program governance structures

• Background in Investor Services, financial operations, or capital markets transformations

• MBA or equivalent advanced business qualification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Development support through coaching and mentoring

• Direct, lasting impact on organizational performance and competitive positioning

• Dynamic, collaborative leadership environment

• Flexible work/life balance options

• Opportunities for progressive executive advancement across RBC

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.